The Director, Derivatives Middle Office Operations, plays a critical leadership role within our Derivatives Valuation and Analytics team, part of the Global Derivatives Services group. This position leads the development and execution of robust operational processes that ensure every stage of the derivatives lifecycle is accurately captured, valued, reported, and aligned with organizational policies and strategic priorities. Success in this role requires strong collaboration across key partners, including Securities Operations, the Investment Controllers Group, Market Risk Management, Treasury, Model & Analytics, ALM, and the Front Office, to drive operational excellence and support the organization’s evolving derivatives activities.
Position Responsibilities:
Lead Derivatives Middle Office Operations and collaborate closely with cross‑functional partners across Front Office, Back Office, Risk, Treasury, Finance, and Operations.
Oversee and enhance middle‑ and back‑office infrastructure, ensuring accurate management of brokerage accounts, collateral, settlements, FX, and accounting, while resolving variances and stakeholder disputes.
Ensure accurate trade capture, data integrity, and daily pricing processes through rigorous validation, confirmation, and market data comparisons.
Maintain strong controls and oversight for intra‑book and off‑market transactions, policy compliance, and operational risk mitigation.
Provide leadership to the team while driving continuous process improvements, maintaining comprehensive documentation, and supporting new product development.
Develop, implement, and maintain derivatives accounting/operational policies and the Middle Office infrastructure and MIS to monitor and optimize operational performance.
Qualifications:
Undergraduate or advanced degree in Business, Finance, Economics, or a related field; professional designations such as CFA, CAIA, or FRM are considered assets.
7+ years of investment operations experience, including 5+ years working with derivative products in global financial institutions.
Strong expertise in exchange‑traded and OTC derivatives, including middle‑ and back‑office processes, ISDA documentation, derivatives accounting, and custodian/clearing operations.
Advanced analytical skills with the ability to evaluate complex issues, supported by proficiency in MS Office, Excel, Bloomberg, and database tools; experience with Findur, SimCorp Dimension, or Aladdin is an asset.
Excellent communication, interpersonal, and organizational abilities, with a proven track record of building strong relationships and thriving in fast‑changing, collaborative environments.
Demonstrated leadership, adaptability, and teamwork, with the ability to navigate shifting priorities and contribute effectively to high‑performance cultures.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.
Referenced Salary Location
Toronto, OntarioWorking Arrangement
Salary range is expected to be between
$125,100.00 CAD - $175,100.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact hr@manulife.com for more information about U.S.-specific paid time off provisions.