Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Who we are looking for:
We are seeking a highly organised, delivery-focused Commercial Enablement Director to lead our enablement function during a maternity leave period, alongside another Strategic Project. Commercial Enablement Director. This role exists to ensure our commercial organisation (mainly Sales, Account Management but also some related teams) has the content, communications, tools, and training they need to perform at their best every day.
The focus is on seamless execution, clear communication, and strong team leadership. You will run an established enablement roadmap, manage a small high-performing team, and maintain a smooth operating rhythm—all without needing to drive major strategic change within the cover period.
Key Responsibilities:
Team Leadership & Execution
Working alongside another Commercial Enablement Director you will Lead, coach, and support the Commercial Enablement team, ensuring clarity of priorities, accountability, and high-quality output.
With three direct reports (and their teams) you will maintain an efficient enablement operating rhythm for BAU delivery (cadences, communications, content calendar, training schedule) – driving adoption of internal reporting tools and capabilities.
Coordinate cross-functionally with Commercial, Marketing, Product Marketing, R&C, Legal and HR to ensure clear alignment on priorities, dependencies and timely delivery and/or escalations.
Foster a collaborative team culture that emphasizes strategic thinking, creativity, and accountability.
Commercial Support & Stakeholder Engagement
Partner with frontline leaders to understand short-term enablement needs and ensure their teams are supported. Translate business objectives, process changes and product priorities into integrated plans.
Provide timely enablement support for product launches, campaigns, or quarterly priorities.
Monitor overall enablement effectiveness and report progress and insights to leadership.
Identify key narratives, messaging pillars, and positioning frameworks that will equip commercial teams to drive sales growth, improve efficiency, help the team adapt to change and foster a cohesive go-to-market strategy.
Content, Communications & Tools
Content: Oversee creation, updating, and delivery of high quality commercial content including both internal and external collateral, talk tracks, messaging, and templates.
Comms: Ensure commercial teams receive clear, concise, well-timed communications on product updates, process changes and key initiatives. Ensure alignment and integration of all internal messaging.
Tools: Maintain and optimise enablement platforms, asset libraries and tools (e.g., Seismic, Loopio) ensuring materials are easy to find and up-to-date.
Learning: Oversee learning materials such as e-learning modules, learning paths, certifications, and coaching toolkits. Focus on timely delivery of materials for key initiatives.
Reporting: Instil best practice by tracking participation and data driven performance culture shift.
Our ideal candidate will have the following skills and experience:
Proactive, strategic thinker with a commercial focus, a hands-on approach and experience in developing go-forward plans for managing change and communications initiatives.
Exceptional organisational skills and the ability to deliver multiple programmes with precision and pace. Experience in enterprise level program management is highly desirable.
Vision and confidence to drive and push for excellence within a recently established team.
Comfortable working cross-functionally and influencing without friction.
Experience and understanding of the complexities in communicating to colleagues in a global, matrixed organization and a strong ability to write well, quickly and accurately, translating complex ideas into engaging content that resonate with your audiences.
Resilience and flexibility; you’re a self-starter who enjoys driving simplicity into a fast paced, high growth environment.
Strong people leadership with a track record of managing and developing teams.
Location
United Kingdom
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
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Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!