Director Business Operations - Nursing Enterprise

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Director Business Operations - Nursing Enterprise

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Nursing Operations-Main Campus Hospital

Job Code

T3300H

Shift

Days

Schedule

8:00am-5:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As the Director of Business Operations for the Nursing Enterprise, you will lead a multi-state team supporting surgical, inpatient, emergency department and shared services areas. In this role, you will partner with nursing, hospital operations and financial leaders to establish financial targets, guide performance management and educate clinical caregivers on effective management of supplies, equipment and workforce. You will also support growth planning, integration and standardization efforts while contributing operational and business insight to key research, quality and experience initiatives. By ensuring the Nursing Enterprise has the right resources in place, you will help keep nurse leaders focused on what matters most—delivering exceptional patient care.

A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm

A caregiver who excels in this role will:

• Oversee business operations of the Nursing Enterprise, including financial reporting, reimbursement, capital, supplies and new business ventures.
• Lead the development, standardization and reporting of staffing grids and staffing tables of organization.
• Lead development of Monthly Operating Review business content and participate in meetings to question and evaluate key variances.
• Assist with analysis and planning around turnover, vacancy, agency, premium pay, etc.
• Direct the financial analyses of key operating indicators and metrics and the creation of tools and reports that assist leadership in making business decisions.
• Prepare financial reports, financial analyses and budgeting reports as requested.
• Conduct timely and accurate review of all significant financial information (actual results, forecasts, budgets and analyses).
• Oversee reporting and reconciliation of Nursing Enterprise Treasury Funds.
• Identify benchmarks in financial and operational performance, cost per unit, productivity, etc.
• Track operational results versus targets and assist management on resolution of variances.
• Lead the annual operating and capital budget process, forecast updates and consolidation across Nursing Enterprise. 

Minimum qualifications for the ideal caregiver include:

• Bachelor's degree in Business, Finance, Accounting or related field
• Minimum seven years progressive management experience to include four years in healthcare finance with demonstrated results of financial metric improvement

Preferred qualifications for the ideal future caregiver include:

• Master's or MBA preferred
• Certified Public Accountant (CPA) preferred

Physical Requirements:

• Must be able to sit or stand for extended periods of time.
• Must have normal or correctable vision and hearing.
• Must be able to lift at least 20 lbs.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities