Clinical Resource Hub Nurse Manager - Registered Nurse

Clinical Resource Hub Nurse Manager - Registered Nurse

Department: Department of Veterans Affairs

Location(s): Anywhere in the U.S. (remote job), United States

Salary Range: $100002 - $166712 Per Year

Job Summary: This Clinical Resource Hub Nurse Manager - Registered Nurse position is located within Clinical Resource Hub service line. This position is full time at 40 hours per week.

Major Duties:

• VA offers a comprehensive total rewards package: VA Nurse Total Rewards The Nurse Manager (NM) for the VISN 1 Clinical Resource Hub (CRH) is the designated first-line supervisory authority and is responsible and accountable for the oversight and coordination of virtual nursing services across CRH programs. This includes Mental Health, Primary Care, and Specialty Care services delivered through telehealth platforms across VISN 1 and enterprise. The NM provides leadership, direction, and supervision to nursing staff supporting these service lines and ensures high-quality, Veteran-centered care in a virtual environment. The Nurse Manager functions as a clinical expert and holds full responsibility for all elements of the nursing process when providing or supervising direct patient care. This role involves assessing, planning, implementing, and evaluating care delivery with a focus on innovation, access, and quality in virtual care settings. Responsibilities include; but are not limited to: Provides supervisory discretion and accountability for nursing operations within the CRH programs, including Mental Health, Primary Care, and Specialty Care. Oversees virtual nursing care delivery and ensures compliance with clinical standards and telehealth best practices. Leads site startup organization and implementation of CRH services across VISN 1 facilities and beyond, ensuring readiness, staffing, and operational alignment. Responsible for orientation, training, and professional development of CRH nursing staff. Assigns and prioritizes work based on program needs, staff capabilities, and service demands. Evaluates staff performance and makes recommendations for appointments, advancements, and reassignments. Serves as a role model, educator, and leader in virtual care delivery. Ensures timely, Veteran-centered care that meets or exceeds quality and safety standards. Participates in program development, quality improvement initiatives, and strategic planning for CRH services. Resolves staff concerns and recommends disciplinary actions when appropriate. Collaborates with interdisciplinary teams across VISN 1 to ensure seamless care coordination and service integration. Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday through Friday, 8:00 am- 4:30 pm Telework: Not Available Virtual: This is not a virtual position. Remote: This is a Remote position. Prefer applicants to reside in the VISN 1 area, or be willing to relocate to the VISN 1 area (New Hampshire, Maine, Massachusetts, Rhode Island, Vermont . CRH is on the RTO Mid term Extension through 4/30/2026. Remote work is currently approved. Exempted/Mid term extension positions are reviewed regularly and do not imply permanent remote status. Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Notifications: This position is in the Excepted Service.

Qualifications: Basic Requirements: English Language Proficiency. In accordance with 38 U.S.C. 7403(f), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE); OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program. Upon achievement of a State license, the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program. (Reference VA Handbook 5005, Appendix G6); OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active, and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program. Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD). Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements, but do not possess the required licensure, may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification. Preferred Experience: MSN; Minimum of five (5) years of professional nursing experience in an outpatient care settings; At least three (3) years of Nurse Manager or formal nursing leadership experience; Prior experience in telehealth or virtual care delivery is highly desirable. Grade Determinations: The following Scope, Education and Dimension criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade. The Dimension requirements (Practice, Veteran/Patient Driven Care, Leadership, Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12850740. Grade/Level Scope Education Nurse I, Level I Delivers fundamental, knowledge-based care to assigned clients while developing technical competencies. An Associate Degree (ADN) or Diploma in Nursing, with no additional professional nursing required. Nurse I, Level II Demonstrates integration of biopsychosocial concepts, cognitive skills and technically competent practice in providing care to clients with basic or complex. An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I, Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required. Nurse I, Level III Demonstrates proficiency in practice based on conscious and deliberate planning. Self-directed in goal setting for managing complex client situations. An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I, Level 2; OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I, Level 2; OR a Master's degree in nursing (MSN) and no additional professional nursing experience; OR a Master's degree in a *related field with a BSN and no additional professional nursing experience. Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others. A BSN with 2 years of professional nursing equivalent to Nurse I, Level 3; OR an MSN with one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I, Level 3; OR a Doctoral degree in Nursing with no professional nursing experience; OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience. Nurse III Executes position responsibilities that demonstrate leadership, experience and creative approaches to management of complex client care beyond the immediate practice setting. MSN and 2 years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Master's degree in *related field with BSN and two years of specialized nursing experience, one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III; OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III. *Note: Foreign education programs/degrees are not creditable as related degrees. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. Physical Requirements: all applicants must be physically able to satisfactorily perform the duties of the position. A pre-placement physical examination shall be completed prior to appointment.

How to Apply: All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/30/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12850740. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Application Deadline: 2025-12-30