Director, Business Management (Payments + Transaction Banking)

Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

Technology Solutions

Pay Detail:

200000 - 235000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications

We are seeking a highly accomplished Director, Business Management (Payments + Transaction Banking) to provide strategic business leadership across our Transaction Banking, Payments, and Ledger domains. This role is ideal for a senior business management leader who thrives at the intersection of finance, operations, risk, and technology, and who can bring structure, clarity, and governance to complex, highly integrated Transaction Banking ecosystems.
 

This leader will own end-to-end business management for largescale payments and transaction banking platforms, ensuring financial integrity, ledger accuracy, regulatory alignment, and operational resilience across high-volume, mission critical flows. While not a hands-on technologist, the Director must demonstrate strong technical acumen and the ability to partner closely with engineering, architecture, and product teams to translate complex change into sustainable business and financial outcomes.

Key Responsibilities

Business & Financial Management Leadership

• Own end-to-end business management for enterprise payments platforms, partnering with Finance, Operations, Risk, and Technology to ensure accurate ledger posting, settlement, reconciliation, and financial controls across complex, high-volume payment flows.
• Drive financial integrity and performance for payments products, with accountability for general ledger oversight, exception management, balance substantiation, audit readiness, and alignment with accounting standards and regulatory expectations.
• Lead business management and financial governance for transaction banking capabilities, including cash management, clearing, and settlement, ensuring robust controls and minimized operational risk across client and internal flows.
• Act as a trusted finance and controls steward, translating product, operational, and technology changes into clear financial impacts, ledger treatment, and scalable operating models.

Program & Integration Leadership

• Own the end-to-end integrated program roadmap for the Ledger domains, ensuring dependencies are clearly identified, sequenced, and managed.
• Provide oversight of cross platform integrations, ensuring systems, data flows, and interfaces are aligned to support business outcomes and regulatory requirements.
• Proactively identify technical, financial, and operational risks, establishing mitigation strategies and driving timely resolution in partnership with senior stakeholders.
• Establish and maintain strong governance and reporting frameworks, providing transparency into progress, risks, and dependencies for executive leadership.

Cross Functional Influence & Execution

• Serve as a critical bridge between business and technology, translating complex integration and financial requirements into executable plans.
• Partner closely with engineering, architecture, product, operations, and risk leaders to ensure disciplined execution and end-to-end alignment.
• Ensure delivery of key milestones with a focus on quality, scalability, control, and long-term sustainability.

Qualifications

• 10+ years of progressive experience in payments, transaction banking, business management, and/or technical program management within complex financial services environments.
• Demonstrated expertise in ledger integrity, financial controls, settlement, reconciliation, and regulatory alignment for large‑scale payment platforms.
• Strong technical fluency, including understanding of system integrations, APIs, data flows, and platform dependencies, with the ability to engage credibly with architects and engineers.
• Proven success leading cross domain, enterprise scale initiatives, balancing business priorities, financial rigor, and technology execution.
• Exceptional stakeholder management and influencing skills, with the ability to operate effectively at senior leadership levels.
• Program or project management certifications (PMP, PgMP, SAFe, or similar) are considered an asset.

The Director - Tech Solutions TDS Management builds and maintains strong business relationship with assigned clients / internal partners and provides direction and guidance on optimal technology solutions/services to meet business needs. The position generally manages a varied team of IT professionals and bridges the gap between the business and technology, and leverages resources across functional or specialized technology areas to ensure end to end delivery of agreed upon solutions or services within planned forecasts / cost estimates. Role generally supports a significant Business area, Product Group, Enterprise Platform, Service or Capability within a Segment CIO or Functional area.

Depth & Scope:

• Role generally supports a significant business area, product group, Enterprise Platform, Service or Capability under a Segment CIO or technology functional area.
• Sets work direction at an operational level, works autonomously in the management of the unit and collaborates with other business or technology leaders to establish and execute on common goals with a medium to longer term business perspective
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects
• Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business
• Integrator role that oversees various technology functions / resources to deliver business technical solutions or shared service
• Oversees a sizable and varied team of technology professionals (e.g., up to 50+ consisting of Application Developers, Solutions Designers, Business Systems Analysts, Specialists, and/or Project Managers) in the end to end delivery of complex projects, system enhancements / applications and/or application or service management
• Directs/manages large-scale applications/ projects across multiple product lines/ businesses, involving significant scope and complexity
• Understands strategic direction (including financials) and champions alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization
• Role typically reports to an Executive role

Education & Experience:

• Undergraduate degree or Technical Certificate.
• Graduate degree, preferred.
• 10+ years related experience.
• Expert knowledge of the business and bank technology standards (e.g., infrastructure, architecture, processes, applications) from a strategic perspective and managing/ directing teams and projects.
• Sound knowledge of external competition, emerging, industry and/or market trends in relation to own business.
• Understands strategic direction (including financials) and champions' alliances to benefit the Bank and/or department; advocates for operational improvements to enhance the divisions value to the organization.

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel: Occasional
• International Travel: Never
• Performing sedentary work: Continuous
• Performing multiple tasks: Continuous
• Operating standard office equipment: Continuous
• Responding quickly to sounds: Occasional
• Sitting: Continuous
• Standing: Occasional
• Walking: Occasional
• Moving safely in confined spaces: Occasional
• Lifting/Carrying (under 25 lbs.): Occasional
• Lifting/Carrying (over 25 lbs.): Never
• Squatting: Occasional
• Bending: Occasional
• Kneeling: Never
• Crawling: Never
• Climbing: Never
• Reaching overhead: Never
• Reaching forward: Occasional
• Pushing: Never
• Pulling: Never
• Twisting: Never
• Concentrating for long periods of time: Continuous
• Applying common sense to deal with problems involving standardized situations: Continuous
• Reading, writing and comprehending instructions: Continuous
• Adding, subtracting, multiplying and dividing: Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple.  Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. 

Together, we are reimagining what banking can be for our clients, colleagues and communities. 

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. 

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com.  Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.