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Scope of Position
The Director of Operations will be accountable for directing and overseeing the daily operations of the OSUWMC Outpatient Care New Albany - a Medical Office Building (MOB), and Ambulatory Surgical Center (ASC) totaling 250,000 gross square feet on 31 acres of land with over 20 different clinical services offered. This role will be responsible for achieving building-wide operational metrics, including financial performance, patient satisfaction, employee engagement, and service levels for administrating shared services supporting the outpatient care campus. This position will act as an executive liaison to the surrounding communities and participate in community engagement efforts to meet the community's needs and build OSUWMC's brand and contributions.
Position Summary
The Director is the operational leader of the Outpatient Care New Albany. The Director leads the effort to develop actions and structure to achieve annual employee engagement, patient satisfaction, access, quality, financial performance goals, and other key metrics of the entire facility's clinical operations. The Director will partner with ambulatory services leadership, physician faculty leaders, service line leaders, and clinic managers to ensure that daily operations are seamlessly delivered. This position provides leadership input for program and service development - promoting the collaboration between all services to meet staffing, patient satisfaction, quality metrics through a team-first and multi-disciplinary approach. The Director is expected to partner with the Medical Center's community and civic outreach and engagement teams to develop and implement strategies and actions to improve the community's health and increase the Medical Center's contributions.
Minimum Qualifications
Bachelor's Degree in Business Administration or related field. 8 years of relevant experience required. 12 or more years of relevant experience preferred.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
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The university is an equal opportunity employer, including veterans and disability.
As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.