Digital Product Manager

Job Description Summary:

Responsible for leading the digital product and platform strategy for PNAS and
the NAS journal publishing program. Direct oversight and responsibility for online
publishing technology platforms, as well as customer relationship systems and
other products as assigned. This role supports other business units’ growth
strategy and provides coordinated engagement and prioritization to deliver on
strategic initiatives and infrastructure priorities.

Job Description:

ESSENTIAL JOB DUTIES:

• Contributes to the creation of a digital platforms strategy and drives alignment and implementation of that strategy across PNAS platforms, including PNAS.org, Journal Production System, and Salesforce.
• Provides guidance and consultation on digital strategy for PNAS Nexus journal hosting platform.
• Manages two or more staff members, overseeing and evaluating employee contribution, performance, and development.
• Supports relationships for successful implementation with vendors, developers and partners for digital platforms. Establishes and manages performance to policies, procedures, key performance indicators, and service level agreements and revises as appropriate.
• Incorporates User Experience Design methods and processes into product development process.
• Assists in motivating multiple groups consisting of management, editorial, production, and marketing to achieve the business and market goals.
• Defines deliverables, milestones and project objectives with full accountability for meeting all project deadlines with internal stakeholders and vendors.
• Drives project tasks to conclusion.
• Manages the long-term viability of PNAS online through regular customer feedback, ongoing bug/enhancement tracking, market innovations and requirements gathering.
• Communicates the status of projects with timely identification, tracking, and resolution of project issues.
• Manages product troubleshooting, resolution and ensure product quality assurance by reviewing new functionality, technology, partner integrations and bug fixes prior to deployment
• Performs competitive analysis and benchmarking as needed for industry best practices on content delivery and online technologies.
• Analyzes and implements key analytics and usage measures to understand the effectiveness and impact of the online platform.

NONESSENTIAL JOB DUTIES​

• Related duties and special projects as assigned.

JOB SPECIFICATIONS

Required Knowledge, Skills, and Abilities: Excellent knowledge of publishing technology, industry trends, standards, and implementation of these technologies and their application. Proven track record in the responsibilities above and of driving product growth through innovation. Demonstrable communication, project management, problem solving, and quantitative analysis skills. Strong leadership, selling and influencing skills that achieve results at all levels of management. Experience in presenting and communicating key concepts and ideas across all areas of the organization.

Ability to undertake tasks broad in nature, requiring ingenuity and originality and to solve intellectual problems of appreciable complexity and variety. Ability to operate using appreciable latitude for independent judgment and action. Ability to work successfully in a team environment and to form and maintain effective teams. Ability to develop relationships with co-workers and employees in other National Academies' departments through effective communication. Excellent communication skills with a proven ability to effectively interact with all levels of employees.

Minimum Education/Training Requirements: Bachelor's Degree in Business or related field, or equivalent knowledge.

Minimum Experience: Six years of related professional experience. Four to six years of experience in developing and managing complex product strategies for electronic information products preferred.

Physical Capabilities: Ability to work at a computer for extended periods of time.

Required Licenses, Certification or Registration: None.

Supervisory Responsibilities/Controls: Reports to Senior Manager, Publishing Operations and Digital Strategy. General direction is provided. Manages Digital Products and Platforms staff.

Compensation & Benefits: An estimated compensation range for this position is $88,450 - $121,620. Compensation offered to the selected candidate will be based on the candidate’s relevant knowledge, skills, and work experience, commensurate with compensation of current employees in comparable positions with similar knowledge, skills, and work experience, and subject to budget parameters. Note it is not typical for a candidate to be hired at the higher end of the range.   This is a benefits-eligible position.  Our Benefits Plan offers competitive and comprehensive benefit options, including medical, dental and vision insurance, life insurance, disability coverage, retirement and savings benefits, leave benefits such as paid holidays and paid personal leave, transportation subsidies, and education assistance. 

Work Environment: This role has been approved for 100% remote status, with occasional travel between National Academies’ facilities and to off-site meeting/sponsor locations. Please note that any remote work arrangement will need to be reviewed and approved

Equal Opportunity Employer:

It is the policy of the National Academies to recruit, hire, transfer, compensate, and promote people in all job categories and to administer all other personnel actions, terms and conditions of employment in a manner that does not discriminate on the basis of race, color, national origin, sex, age, religion, disability, veteran status, or any other characteristic protected by applicable laws. It is also the institution's policy to recruit, hire, promote, and provide reasonable accommodation to qualified individuals with disabilities and covered veterans who are otherwise qualified.

Any qualification to be considered equivalent, in lieu of stated minimum, requires the prior approval of the Office of Human Resources.
The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Some functions in this description may be specific to a particular unit of the National Academies and not applicable to other units

Job Family:

PUBL

Employee Type:

Employee

Scheduled Weekly Hours:

37.5

City/State:

Remote, Pennsylvania