Digital Product Manager for Customer Services Portals

Job Description:

Airbus Defense and Space is looking for an IT Product and Service Management to join our Digital organization based in Getafe, Spain.

You will be part of the team responsible for Customer Care and Portal Solutions, focuses on Operational Service and Application Management for Customer Services organization by designing, developing, and delivering digital solutions.

You will be part of an international team with a high level of commitment, very enthusiastic, dynamic and highly motivated.

Working in digital means living global trends (developments) such as digitalization, innovation and new way of working.

You enjoy finding solutions to problems, fueled by your creative ideas and your self-organized way of working within our team to develop our application for our customers.

Responsabilities:

• Supports the IT Product Manager in the Product/Service Planning based on the customer requirements.

• Business Analyst:
  • Functional Analysis of new customer requirements
  • Defines and develop the required specification documents to be reviewed with stakeholders and Product team members

• Serves as liaison between Product Management teams and technical resources during product development and implementation to ensure integrity of the solution delivered.
• Coordinating the involved IT service teams in analyzing and resolving complex disruptions (e.g., network, database, or server operations)
• Produces documentation according Methodology
• Monitoring and control supplier statement of work.
• Management of possible incidents and coordination of the deployment of new applications.
• Testing and functional QA (quality assurance) of new versions and product developments.

Required SKILLS

·    Liferay Expertise (Mandatory): Proven experience and deep knowledge of Liferay platforms is an absolute requirement for this role.

·    Engineer (or equivalent graduate)

·    Knowledge in Digital Capabilities such as, Linux, Java, BBDD, server administration

·         Software development Skills

·         Business analysis capabilities

·         Understanding of IT security requirements and connections in the IT architecture

. Good communication skills

• This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
• This job required to be allowed access to Spanish National Network, Export Control accreditation and clearance

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Defence and Space SAU

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Digital

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.