Digital Partner

Job Description:

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

Carat is an important part of our world-class offering - an award-winning media, content and branding agency that uses its peerless understanding of the passions, motivations, and behaviours of real people to bring brands and their customers together. Carat is privileged to work with some of the most eminent companies in the world.

Carat are offering an incredible opportunity to work on media campaigns at the forefront of technological achievement on a progressive and ever-changing client.  Our UK teams work across multiple global markets servicing the Microsoft line of business, covering the most exciting brands within Gaming and the biggest developments across consumer technology.  This role will focus primarily on supporting Microsoft’s push for innovation in the consumer and commercial tech space across large multi-channel but digital first activations.

Purpose of the Role

The role requires a solid performance and technical digital excellence and business transformation. You will own the day-to-day client digital relationship and all elements of delivery across both brand and performance planning. This will include setting the digital transformation agenda, contributing to and implementation of the strategic vision for the client, delivery against financial targets set and building a trusted relationship with the client.

You will work with the UK manged EMEA hub market team and Global team in the US to ensure that we are delivering in line with Global expectation.

Key Responsibilities

• Digital Leadership Across EMEA: Act as the primary contact for cascading global digital communications, ensuring compliance and consistency across all markets.

• Workstream & Communication Management: Oversee digital workstreams and coordinate communication between clients and Carat EMEA offices, including regular status calls.

• Governance & Compliance: Uphold high digital standards, enforce global and local compliance, brand safety, GDPR, taxonomy, and provide crisis management support.

• Best Practice & Knowledge Sharing: Develop templates, share campaign learnings, and guide markets in applying guidelines within specific contexts.

• Strategic Roadmap & Innovation: Drive digital unification initiatives, deliver ambitious strategic and activation solutions, and identify growth opportunities for both client and agency.

• Thought Leadership & Advanced Tools: Offer practical solutions for complex challenges, leveraging AI and dentsu systems for seamless execution and insightful measurement.

Qualifications + Skills

• Extensive Media Experience: Proven experience in media, including team leadership and managing multiple client stakeholders.

• International Digital Expertise: Comprehensive knowledge of global digital media and strategic planning, with senior-level implementation experience.

• Client Engagement & Communication: Confident in advising clients on channel roles and platform pros and cons, with strong communication skills across all levels.

• Digital Transformation Leadership: Proven track record in leading digital development and transformation projects within media agencies.

• Technical & Platform Knowledge: Familiarity with advanced technologies such as clean rooms, SSPA, and DSP, with evidence of successful deployment for client benefit.

• Team Management: Skilled in managing teams within virtual and matrix organisations, fostering development and collaboration.

What we offer

• This is a permanent role

• The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday.

• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

At Dentsu, we embrace diversity and inclusion, valuing the unique perspectives and contributions of every individual. We believe that diversity fuels creativity and innovation, benefiting our employees, partners, and communities.

We welcome applications from all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation, age, disability, marital status, or any other protected characteristic. Beyond recruitment, we strive to create an environment where everyone feels respected, supported, and empowered to bring their authentic selves to work.

We recognize the importance of work-life balance and are open to discussing flexible working arrangements for all roles. If you need reasonable adjustments due to a disability or medical condition during our recruitment process, please contact us at accommodations@dentsu.com, quoting the reference number of the role that you are applying for. Your needs will be handled with respect and confidentiality to ensure an inclusive and accessible experience.

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Location:

London

Brand:

Carat

Time Type:

Full time

Contract Type:

Permanent