Job context:
Citi is revolutionizing the future of digital asset management and blockchain integration. The Investor Services business is dedicated to building innovative solutions that redefine security, efficiency, and accessibility in the digital economy. Join a team where innovation is not just a buzzword, but the core of our DNA.
Investor Services Operations comprises of multiple operations groups supporting our Custody (Global and Direct), Funds and Execution Services businesses. This new and exciting space for our clients where our business is looking to lead the way.
Responsibilities:
• Process settlement instructions for digital assets on approved blockchain networks
• Validate settlement details including wallet addresses, transaction hashes, asset types, and quantities before execution
• Monitor blockchain explorers to confirm settlement completion within required timeframes
• Compare on-chain transaction records with internal custody and settlement systems to identify and escalate breaks
• Investigate failed, delayed, or mismatched settlements and escalate to checkers or supervisors per protocol
• Follow established key management, wallet access, and security protocols during settlement activities
• Maintain accurate transaction logs, settlement reports, and audit trails in accordance with policy
• Work with internal control teams and blockchain support staff to resolve operational discrepancies
• Ensure all settlement activities align with defined SLAs, regulatory requirements, and internal SOPs
Requirements:
• 2–4 years of experience in settlements and reconciliations (digital asset or securities operations)
• Exposure to blockchain transaction flows, custody platforms, or on-chain reconciliation tools is advantageous.
• Understanding of blockchain fundamentals and transaction verification methods preferred
• Advanced skills in Microsoft Excel for reconciliation and reporting
• High level of accuracy and attention to detail
• Ability to work under tight deadlines
• Strong problem-solving skills for settlement exceptions
• Effective communication for clear escalation and status reporting
We offer:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model, but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
• Generous holiday allowance; increasing with tenure
• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Access to an array of learning and development resources
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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
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This job opening is for an existing job vacancy.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.