Job Description:
Department Overview
About the team
We develop and support the systems for Rakuten Insight which is the global marketing research firm in Rakuten group. We provide panel member website and mobile app in 15 countries and proprietary survey platform systems which allow business users to target panel members in each country and to perform survey desired by the client.
By working with us you will be able to support over 1000 international clients to achieve their business goal through the latest technology of Insight Industry.
Position:
Why We Hire
As a system being provided to 15 countries, we count on an impressive architecture and handled many requests from different stakeholders. We are looking for a DevOps Engineer that helps supporting our Infrastructure Stability, Scalability as well as coordinate and reduce Human Error and improves productivity of our Engineers when handling Infra related tasks.
Position Details
- Design/build/operate cloud infrastructure for high availability and scalability.
- Handle Private and Public Cloud environments and standardize the infrastructure for easy operation.
- Implement Infrastructure as Code (e.g., Terraform/CloudFormation/Ansible) and standardize environments.
- Build/maintain CI/CD pipelines (e.g., Jenkins/GitLab CI) to automate build/test/deploy.
- Implement monitoring/logging/alerting and improve reliability/performance.
- Troubleshoot production issues, perform incident response and root-cause analysis.
- Partner with development teams to enable smooth releases and operational excellence.
- Apply security best practices and support compliance requirements where applicable.
Mandatory Qualifications:
- More than 5 years of professional experience in DevOps processes, culture, and tools, with a strong focus on cloud environments.
- Cloud platform experience on Private/Public cloud, preferably with AWS/GCP/Alicloud.
- Strong IaC: Terraform (frequent), plus CloudFormation/Ansible in some roles.
- Containers & orchestration: Docker + Kubernetes.
- CI/CD tooling: Experience managing and using Jenkins for CI/CD.
- Linux fundamentals and operational troubleshooting.
- Scripting/automation: Python and/or Bash.
- Observability stack familiarity: Prometheus/Grafana/ELK.
- Strong communication/collaboration; ability to work cross-functionally and to manage non-functional requirements with App teams.
- Knowledge of Network Infrastructure and admin experience. Handling issues related to connectivity, latency and other causes of performance issues.
- Experience on DB performance improvement, Maintenance and Data Migration of Large Size Databases.
- Business-level English proficiency with excellent written and verbal communication skills for effective collaboration with international teams.
Desired Qualifications:
- Experienced in system design utilizing Microservices architecture.
- Advanced knowledge in operation with Docker/Kuberneters.
- Solid experience in backend application development utilizing Java and the SpringBoot framework.
- Experience providing technical leadership and guidance to a development team.
- Experience collaborating with teams of different backgrounds with different requirements.
- Conversational level Japanese communication skill.
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