Arriva

Depot Manager

Cambridge Depot Full time

Depot Manager – Cambridge

Location: Cambridge
Contract: Permanent
Hours: Average 37.5 hours per week (rotational days & nights)
Reporting to: Regional Operations Manager (South)

The Role

We are looking for an experienced and motivated Depot Manager to lead our Light Maintenance operation at our Cambridge depot. This is a key leadership role with full accountability for depot operation, people management, safety, quality, and performance delivery.

You will play a critical role in ensuring trains are delivered safely, on time, and to exacting standards, while driving continuous improvement, operational efficiency, and a strong safety culture.

Key Responsibilities

  • Lead, inspire, and develop depot supervisory and maintenance teams to meet production targets and customer requirements.

  • Take full accountability for depot operations, safety, quality, facilities, and performance.

  • Ensure compliance with all relevant Health & Safety legislation, company rules, and industry standards.

  • Manage depot processes in line with ISO 9001, ISO 14001, ISO 45001, and RM3 requirements.

  • Prepare, manage, and control the annual depot budget and forecasts.

  • Act as a senior point of contact for customers and key stakeholders.

  • Drive a culture of continuous improvement across safety, quality, and productivity.

  • Oversee competence management, audits, and accurate operational reporting.

  • Provide clear management information and KPIs for internal and external stakeholders.

  • Support business development activities and input into bids for new work.

  • Participate in the senior on‑call management rota.

Customer & Stakeholder Focus

  • Deliver consistently high standards of service aligned with customer expectations.

  • Maintain strong relationships with customers and key stakeholders.

  • Identify opportunities to improve service delivery, maximise revenue, and reduce costs.

People Leadership

  • Recruit, develop, mentor, and coach high‑performing teams.

  • Deliver effective communication through regular briefs and engagement sessions.

  • Manage performance, wellbeing, employee relations, and succession planning.

  • Complete performance reviews and support ongoing training and development.

  • Authorise payroll and ensure accurate people‑related processes.

About You

You will be an experienced depot, operations, or maintenance leader with a strong background in rail vehicle maintenance or a similar regulated engineering environment.

Essential / Desirable Experience & Qualifications

  • Experience managing rail vehicle maintenance and depot operations.

  • Strong understanding of health, safety, and environmental standards.

  • Proven people management and leadership experience.

  • Ability to carry out risk assessments and drive safe systems of work.

  • Knowledge of ISO management systems (9001 / 14001 / 45001).

  • Engineering qualification (BTEC, City & Guilds or equivalent) – desirable.

  • ILM Level 3 (People Management) or similar – desirable.

  • Membership of IMechE or IET – desirable.

  • Full UK driving licence.

Skills & Competencies

  • Strong leadership and decision‑making skills.

  • Confident communicator with the ability to engage at all levels.

  • Highly organised with excellent attention to detail.

  • Strong IT capability (Microsoft 365; SAP / Maximo advantageous).

  • Comfortable working flexibly, including days, nights, and on‑call.

What We Offer

  • 26 days annual leave, inclusive of standard UK bank holidays.

  • Pension scheme.

  • Life assurance and healthcare cover.

  • Arriva UK Trains Travel Pass.

  • Cycle to Work scheme.

  • Arriva Village retailer discount scheme.

  • A senior leadership role with real operational impact.

  • Long‑term career development within a growing organisation.