Job Title: Dedicated Receptionist
Client's Industry: Holiday homes / Short-term rental property management
Client schedule (time and timezone): 9:00 AM – 5:00 PM Queensland time
Client business Overview: Operates holiday homes/short-term rentals in Australia; manages guest communications, property maintenance, cleaning, and general administration
Top 3 Key Specific Tasks VA will do:
1. Guest communications through Hostaway and other property management/distribution platforms (Airbnb, VRBO,
Booking.com, etc.),
2. General administrative tasks including spreadsheet maintenance, process documentation, marketing/social media content, and reporting,
3. Coordination with cleaning providers, logging maintenance issues, and escalating tasks as needed,
Software Tools and Websites Required:
1. Hostaway (primary)
2. Airbnb
4. VRBO
5. Word, Excel
6. WhatsApp