Data Upload Specialist will process and analyze tickets and transactions pertaining to customers/consumer.
What you’ll do
Drive Account Stewardship: Orchestrate ongoing contractual relationships and oversee the end-to-end operational delivery of services for assigned client portfolios.
Act as Client Ambassador: Serve as the primary liaison for all service-related inquiries, ensuring high-touch day-to-day delivery and maintaining peak client satisfaction levels.
Uphold Operational Excellence: Implement and audit quality assurance programs to safeguard the standards of existing products and services.
Execute Critical Workflows: Manage high-priority client requests, including complex account configurations, bulk data synchronization, and system file loads.
What experience you need
Education: High School Diploma or equivalent.
Experience: 1+ years of proven experience in data entry, back-office operations, or a similar administrative role.
Language: Advanced English proficiency (B2 level or higher), including strong verbal and written communication skills.
Technical Skills: Proficient in Microsoft Excel or Google Sheets for data management.
What could set you apart
Data Proficiency: Proven experience in performing data analysis and generating comprehensive reports to support business decisions.
Analytical Mindset: Strong problem-solving skills with the ability to identify trends and provide actionable solutions.
Communication: Able to translate complex data into clear, professional insights for stakeholders.
Adaptability: A fast learner with the ability to quickly master new tools, processes, and industry standards.
Primary Location:
CRI-HerediaFunction:
Function - Fulfillment / OperationsSchedule:
Full time