Data Entry Representative

Hi, we’re HUB! 

We are a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services. Throughout our network we have more than 600+ offices and proudly ranked among the world’s largest insurance brokers with offices in USA, Canada, and Puerto Rico. HUB Puerto Rico is the largest and top broker on the island specializing in Risk and Insurance and Employee Benefits. We offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. Join us today! 

The Opportunity 

Join us today as a Data Entry Representative in our Service Unit Department! HUB PR’s Data Entry Representative works closely with the Client Executive Assistant to ensure the documentation of our processes meet our standards. This role calls for a sharp eye for detail, a sense of urgency, a customer-first mindset, and a tech-savvy approach — someone who is comfortable navigating digital tools and eager to embrace new technologies as they evolve. 

A day in the life… 

• Entry and validation of the documentation of the commercial and personal lines accounts, including their policies. 

• Update the policies information as needed. 

• Manage the scanning of policies and send them via email to Account Executives and Client Executive Assistants for Commercial Lines and Personal Lines. 

• Assure that the information submitted on our system, EPIC, is accurate. 

• Participate in process improvement projects leveraging AI tools — including piloting solutions and documenting new ways of working. 

• Identify manual or repetitive workflow steps and propose AI-assisted improvements to increase team efficiency. 

What you will need for success 

• Bachelor’s or associate degree 

• Preferred experience with EPIC and insurance industry 

• Bilingual: English and Spanish 

• Preferred experience with Claude  

What will help you stand out! 

• CISR 

• CIC 

We are proud to offer… 

• Health & Dental Insurance 

• 401K 

• Life Insurance 

• Birthday Date  

• Summer Fridays 

• Wellness Fridays 

• Development opportunities 

Job Details 

• Hybrid modality 

EEO employer 

HUB International lives and promotes diversity. Diversity, equity, inclusion, and belonging are guiding principles. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.