Job Description
What is the opportunity?
Client Data Analytics is part of the Controls & Governance team of the Client & Data Management Group (C&DMG), provides monitoring and performance analysis for the all aspects of client onboarding and refresh activities. The analyst works with stakeholders to produce metrics for effective monitoring, timely reporting and identification of action plans around KPIs and KRIs.
What will you do?
Support the delivery of business analytics
Ensure data is consistently maintained to agreed operational and regulatory standards throughout the client lifecycle.
Help maintain & monitor an inventory of data & key controls showing ownership,
frequency and SLA’s across the client lifecycle.
Support the development of actionable ongoing management reporting that is focused on trends and includes proactive identification and reporting of emerging risks (KPIs and KRIs).
Monitor the metrics from the risk and control framework and ensure that the ongoing health of the processes are monitored
Ensure sustainable remedial action when issues are identified.
Proactively identify operational risks/control deficiencies in the business and opportunities to improve the team & client experience.
Collaborate to create processes and monitoring tools, following a risk based approach including appropriate exception management and escalation policies.
Support ongoing reporting that is focused on trends and emerging risks
from different sources of information across business units.
Support the creation of a consolidated view of risk and performance, including initiatives, compliance deficiencies and corrective action.
What you need to succeed?
Undergraduate degree
2 - 3+ years of Capital Markets experience
Quantitative analytic skills, including experience with data analysis and data presentation
Strong database experience
Expertise in one or more of Python, VBA, and Tableau
MS Office, with particular expertise in Excel and PowerPoint
Superior verbal & written communication skills
Superior analytical & problem solving skills
Demonstrated ability to manage ambiguity in a difficult/stressful work environment
Demonstrated knowledge & experience with risk and quality control frameworks
Collaboration & team skills; with a focus on cross-group collaboration
Nice-to-haves
Formal qualifications as Graduate or Post-Graduate Level.
Knowledge of products and operations of Capital Markets, Investment Banking
Creative thought process and ability to innovate
Attention to detail while working with high volume of data and transactions
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Opportunities to do challenging work
Flexible work/life balance options
#LI-KA2
Job Skills
Business Analytics, Commercial Acumen, Critical Thinking, Customer Analytics, Detail-Oriented, Group Problem Solving, Long Term Planning, Professional PresentationAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.