Data Analyst, Enterprise Performance

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Data Analyst, Enterprise Performance

Four Seasons Hotels and Resorts is a luxury hospitality company, managing over 130 hotels and resorts in 45 countries around the world. At Four Seasons, we are powered by people and our culture enables everything we do.

We are seeking a highly analytical and business-minded Data Analyst, Enterprise Performance, to join the Analytics Centre of Excellence (COE) within the Technology, Innovation, and Data (TID) organization. In this role, you will support the Manager, Enterprise Performance Analytics in the design, development, and delivery of enterprise data products and performance insights that inform decision-making across Finance, Commercial, and Operations. This role will also support executive leadership and property leadership teams through the delivery of executive-ready reporting, performance measurement tools, and decision-support analytics.

As a key partner to the Manager and cross-functional stakeholders, you will help translate business questions into meaningful reporting, KPI frameworks, dashboards, and analytical insights that improve visibility into business performance and support strategic decision-making. You will bring together strong technical skills, analytical rigor, and business acumen to help drive operational excellence and strengthen enterprise-wide analytics capabilities. The ideal candidate is curious, highly detail-oriented, collaborative, and passionate about turning data into actionable business impact.

What You’ll Be Doing:

• Support the development and ongoing enhancement of enterprise performance reporting that brings together commercial, operational, guest experience, and financial KPIs into clear and actionable insights for business leaders.
• Partner closely with cross-functional stakeholders across the organization to align business requirements, support shared analytics priorities, and deliver consistent, high-quality reporting solutions.
• Design, build, and maintain dashboards, scorecards, and reporting tools with a strong data product ownership mindset, enabling faster, data-driven decision-making, improving visibility into business performance, and supporting adherence to data governance standards and policies.
• Analyze complex cross-functional data sets and turn findings into clear insights, trends, and recommendations that highlight business drivers, risks, and opportunities.
• Prepare recurring and ad hoc analyses, executive-ready summaries, and presentations to support leadership discussions, business reviews, and transformation initiatives.
• Support reporting automation and continuous improvement efforts by identifying opportunities to streamline processes, improve data quality, and enhance insight generation through modern analytics tools and AI-assisted capabilities where appropriate.
• Contribute to stakeholder engagement, training, and adoption activities to help embed analytics into everyday business processes and improve the overall user experience of reporting products.

What You Bring:

• Minimum bachelor’s degree in Analytics, Finance, Business, Computer Science, or a related field.
• 2-4 years of experience in performance analytics, business intelligence, enterprise reporting, or a related analytics role.
• Strong proficiency in SQL and Power BI, with experience developing dashboards, reports, and data visualizations that enable business decision-making.
• Working knowledge of Python and modern analytics platforms such as Databricks or similar environments.
• Strong analytical and problem-solving skills, with the ability to work with complex data and translate it into meaningful insights and practical recommendations.
• Strong attention to detail, with a proven ability to identify solutions, deliver results, and champion continuous improvement.
• Excellent communication and collaboration skills, enabling you to build strong working relationships and communicate technical concepts clearly to non-technical audiences.
• Knowledge of hospitality business operations and performance drivers, or experience in a hospitality or service-focused environment, is considered an asset.
• Experience supporting enterprise transformation programs or large cross-functional initiatives is an advantage.
• Hands-on experience using Jira, Monday.com, or similar project management tools in an Agile environment.
• A passion for turning data into impact, with a mindset rooted in curiosity, adaptability, continuous improvement, and excellence.

Salary Range: $70,000 – $85,000 CAD

This role will be a Hybrid working model, which will require 3 days per week at our temporary 20 York Mills Road, Toronto, Ontario location with travel, as needed, to our the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.