About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com
About the team: You be part of a team that Serves as the primary customer contact for data submissions, ensuring secure handling, GDPR compliance, and effective coordination to meet customer requirements.
About the role: A Data Administrator is the first point of contact for a Customer when submitting their data files to us, and as such there is a high degree of engagement with the Customer to ensure that their requirements are clarified and carried out. They may need to work closely with other stakeholders in the business in order to meet and manage the Customer expectations. The team are responsible for ensuring that all data is encrypted and stored in designated locations and recorded internally on our project management system. Full compliance with GDPR requirements is a high priority and should be demonstrated at all times.
Responsibilities:
Download all data files received from customers, review requirements against current contracts, secure the data files internally and create a project within the workflow system for the Managed Services Teams to process and meet the client SLA.
Download all data files received from councils, record on internal record keeping system and upload to an internal site, all within a specified timeframe.
Prepare month end billing for all work processed through Managed Services Teams and submit to the Finance Team as part of the End of Month Process.
Follow the data destruction process on a daily basis.
Provide support to customers and internal departments as and when required.
Perform other duties as reasonably assigned.
Requirements:
Demonstrate high attention to detail.
Experience of working to multiple deadlines throughout the day.
Is experienced with MS Office products (especially Excel).
Able to communicate effectively with other team members, internal departments and external customers.
Demonstrate excellent work ethic and commitment to achieving the best results.
Able to remain calm under pressure.
Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
Generous holiday allowance with the option to buy additional days
Health screening, eye care vouchers and private medical benefits
Wellbeing programs
Life Assurance
Access to a competitive contributory pension scheme
Save As You Earn share option scheme
Travel Season ticket loan
Electric Vehicle Scheme
Optional Dental Insurance
Maternity, paternity and shared parental leave
Employee Assistance Programme
Access to emergency care for both the elderly and children
RECARES days, giving you time to support the charities and causes that matter to you
Access to employee resource groups with dedicated time to volunteer
Access to extensive learning and development resources
Access to employee discounts scheme via Perks at Work
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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