D365 Business Analyst (F&O)

Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

Join us as a D365 Business Analyst (F&O) at Dedalus, one of the world’s leading companies in healthcare software development. You will have the opportunity to grow your career and make a meaningful contribution to improving the digital transformation process in the healthcare sector.

What you will find

As a D365 Business Analyst, you will be part of the Functional Team for the Order Fulfilment workstream and act as a bridge between business stakeholders, IT delivery teams, and external partners. In addition to core business analysis and testing activities, the role also includes responsibility for support activities, contributing to solution quality and stability across releases.

Key Responsibilities

• Act as a Business Analyst within the Order Fulfilment (OF) workstream, managing end-to-end processes including sales orders, project creation, delivery, invoicing, and closure;
• Collaborate with business stakeholders, SMEs, and Functional Leads to gather, analyze, and translate requirements into functional specifications and process designs;
• Support solution design and configuration in Microsoft Dynamics 365 Finance & Operations, working closely with Solution Architects and technical teams;
• Manage change requests and enhancements, ensuring traceability across the full delivery lifecycle (design, build, test, deployment);
• Contribute to testing (system, integration, UAT) and produce documentation, training materials, and test evidence in line with governance standards;
• Support application operations by analyzing incidents and service requests, while identifying opportunities for continuous improvement, process optimization, and increased test automation.

At Dedalus Life flows through our software. Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Take the next step in your career that will make a profound impact. Here’s what you’ll need to succeed:

Essential requirements

• 2–5 years of hands-on experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O), preferably in Project Management and Accounting, Service Management, Project Operations, or related modules
• Proven experience as a Business Analyst in ERP or large-scale enterprise transformation programs, including solid experience with UML modeling techniques and tools
• Experience across the full solution lifecycle: requirements analysis, functional design, testing, documentation, deployment, and support
• Experience using SQL to analyze data, validate business rules, and support data-driven decision making
• Ability to communicate effectively with both technical and non-technical stakeholders across different regions
• Fluent English (spoken and written)
• Bachelor’s degree in Business, Information Systems, Engineering, or a related field

Nice to have

• Experience with Clarity PPM (project planning, time reporting, financial tracking) within ERP-supported delivery processes
• Certification or proven experience with test automation tools (Leapwork preferred)

We are Dedalus, come join us

Dedalus is committed to providing an engaging, rewarding work experience that reflects the passion our employees bring to our mission of helping clinicians and nurses deliver better care to their served communities.

Our company fosters a culture where employees are encouraged to learn and innovate, and to enable and enhance clinical co-operation and processes while making a meaningful difference for millions of people around the world. Each person is the end point and the starting point of the Group’s activities and the ultimate beneficiary. For this reason, we are so proud of doing our very special jobs each day.

Our company is enriched by a diverse population of 7,600 people in more than 40 countries that work together to innovate and drive better healthcare options for millions of patients around the world. We are the people of Dedalus.

Application closing date: 30/05/2026

At Dedalus, innovation starts with inclusion. As a company driven by our Core Values, we know diversity and inclusion are key enablers for us to succeed and grow. Our international footprint connects people from across the globe and we are committed to celebrating diverse backgrounds, skills, experiences and creating an environment that reflects the many communities we reach. ‘Pursuing Diversity and Inclusion’ is one of our Core Values and a part of our ‘Dedalus DNA’, which drives us to build a respectful, diverse, and inclusive environment by recognising the unique needs, perspectives, and potential of all members of our community. Dedalus is proud to promote diversity, inclusion, equity, and equality and is committed to creating a safe and inclusive culture where we celebrate diversity in all forms and empower everyone to be the best they can be.

Our diversity & inclusion commitment – Dedalus Global

Life Flows Through Our Software

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