GHR

Cyber Crime Specialist - Intake and Triage

Charlotte Full time

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Key Responsibilities:

  • Perform analysis to identify indicators and victims of cyber-crime activity

  • Monitor alerts, events, and incidents from multiple data sources to identify and escalate cyber-crime activity to the appropriate GIS/CCP team and/or fraud partners

  • Collaborate with partner teams regularly to stay on top of the latest technology and cyber-crime threat related trends

  • Author reports and brief stakeholders on cyber-crime related cases, trends, tools, tactics, techniques, and procedures (TTPs).

Required Qualifications:

  • 2+ years of experience with cyber security, and have the ability to triage and analyze emerging cyber-crime related threats

  • Effective written and verbal communication including the ability to describe findings, risk, and other threat factors to non-technical and executive audiences

  • Ability to effectively collaborate with internal stakeholders as well as external partners.

Desired Qualifications:

  • Strong background in event/case/incident response/management

  • Track financially motivated threat actors that might target the financial industry and its clients

  • Possess excellent knowledge in cyber-crime/fraud related threat landscape (Business Email Compromise / Money Mule / Account Takeover / Synthetic ID / Bust-Out Fraud etc.)

  • Experience presenting to different stakeholders of varying technical depth
  • Proficiency with Fraud tools, response workflows and processes
  • Ability to manage a large-scale response bridge, keeping track of all response efforts and their respective outcomes

Shift:

1st shift (United States of America)

Hours Per Week:

40