Customer Technical Support Specialist

Last date to apply:

06 February 2026

We’re one of the world’s oldest start-ups — and we’re just getting started.
 At Husqvarna Group, innovation is in our DNA. With over 330 years of heritage and a passion for pioneering technology, we design and deliver world class products and solutions for forest, park, garden and construction care. From robotic lawn mowers to cutting-edge chainsaws and sustainable battery systems, we’re shaping the future - and we want you to be part of it.

You will join our After‑Sales Technical Support team in Sweden - a tight, helpful crew of eight specialists who collaborate across our handheld, wheeled, and robotics focus areas. For this role, you will mainly work with the robotics stream (automower), but since we are a team, we always back each other up if some of our other focus areas need a helping hand. You will report to Technical Support Manager, Håkan Lindow.

About the role:

As a member of the Swedish aftersales department in the technical support team, you will be a product expert on the Husqvarna automower range to support our customers and help them get the best out of their robotic mowers – mostly via email or phone. You will troubleshoot using Husqvarna’s support systems, and turn complex issues into simple, friendly answers. From time to time, you may help train our external call center or support product demos/knowledge-sharing sessions. During peak season (April–September), the pace picks up and the team rallies together – you will be fully onboarded before then so you can grow into the role.

About you:
You are curious, helpful, and not afraid of new tech. People enjoy your positive energy and can‑do attitude, even when the questions are tricky. You like to analyze, explain, and teach - the kind of person who can look at a map or data point and quickly figure out why something isn’t working. Most of all, you want to learn and grow together with us.

Your skills and background:

• Fluent in Swedish and in English, both writing and speaking.
• A genuine interest in technology. No university degree required; upper-secondary education is sufficient. We will train you.
• Comfortable using apps and digital tools since our customers control their automowers via apps. Plus, general knowledge in MS Office.
• Occasional travel may occur for training or events; a B driver’s license is therefore a requirement.
• Any hands-on electrical/mechanical understanding or experience with robotic mowers is great to have, not a must.

Location

This position will be placed in Huskvarna. We offer a hybrid work set up where you will have the flexibility to work both onsite and remotely, promoting work-life balance for all team members. We meet in the office at least 3 times a week.

Your Application:

Please submit your application in English as soon as possible as we will review applications ongoing, and the position may be filled before deadline. We do not accept applications via e-mail due to GDPR regulations.

For questions about the role, reach out to the hiring manager Håkan Lindow, at hakan.lindow@husqvarnagroup.com.

For question about the recruitment process, reach out to Talent Acquisition Partner Nina Hallin at nina.hallin@husqvarnagroup.com.

We look forward to hearing from you! 

Winning Through Culture

We believe that business is ultimately about people, as a team, we win and grow together. Our culture is built on bold ideas, strong commitment, and a shared purpose, creating an environment where innovation thrives, people grow, and every contribution matters.    

Our culture is built on three core themes:  

• Bold: We push boundaries, embrace challenges, and explore new possibilities.
• Dedicated: We put in the hard work, bring passion and resilience to every challenge we take on.
 
• Care: We support each other, consider the impact of our actions, and strive to make a lasting difference. 

Whether you’re starting your career or looking for the next big step, we offer a place where passion and purpose come together. Join us in shaping the future!  

Learn more about our culture here.  

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