Safetyculture

Customer Support Specialist, SafetyDocs

Manila Full Time
Why join us?

We’re a global tech company,  just not the kind you’re picturing. Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast.

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI. 

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

About SafetyCulture Marketplace
 
SafetyCulture Marketplace connects businesses with high-quality operational supplies—from PPE and uniforms to tools, hygiene, and safety equipment—seamlessly integrated with the SafetyCulture platform. We're on a mission to make it easier for teams to get the right products, at the right time, to get the job done.
 
The Opportunity
 
As we scale rapidly, we’re looking for a process-driven, detail-oriented Marketplace Business Support Coordinator to join our growing support team in Manila. This role will work closely with our Customer Success Manager based in Australia to support both new customer onboarding and ongoing account operations.
 
The role will focus on repeatable, scalable tasks—freeing up the CSM to deepen strategic relationships—while ensuring our customers have a smooth, supported experience across all touchpoints.