About JLG, an Oshkosh company
JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.
SUMMARY
The Customer Support Coordinator is responsible for assisting customers with sales and service support when customers call the branch office.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Primary responsibility is parts sales order entry
- Maintains existing customer account relationships
- Coordinate sales activities with the corporate office including order entry, price quotes, schedule, delivery, etc
- All other duties and responsibilities that are reasonably assigned by the employer or it’s designee
BASIC QUALIFICATIONS
- High School Diploma or equivalent
- Basic computer skills
- One-plus year of related work experience
PREFERRED QUALIFICATIONS
- Associate’s Degree
- Product line knowledge refuse and mixer
- Knowledge of sales and pricing strategies
- Knowledge and understanding of refuse and mixer parts market
- Mechanical skills
- Ability to be persistent and influence others
- Ability to manage multiple tasks simultaneously
- Ability to earn respect of customers and employees within McNeilus Companies
- Ability to manage conflict in a professional manner