Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.
At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.
We are seeking a Customer Service Specialist to help us continue to provide outstanding support to our customers. You’ll focus on email-based interactions and internal support tickets helping to ensure smooth account operations, customer verification, and regulatory compliance. This role involves repetitive tasks that require high accuracy, a strong sense of responsibility, and excellent written communication skills. It’s ideal for someone who thrives in structured environments and values process consistency.
This role will report to the Customer Service Manager.