Customer Service/ Social Media Rep

Dealership:

L0823 Subaru of Sterling

Subaru of Sterling

 Responsibilities:

• Provide customer follow-up, recording and tracking progress in Daily Contact Tracker.
• Conduct introductory training of new Customer Contact Center agents and proactively support team.
• Support Sales and Service Departments
• Respond to all dealership reviews
• Handle all social media actions on sites like Facebook, Twitter and Instagram
• Craft unique and personal responses for each interaction
• Aid in updating clients on progress by monitoring and social interactions

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We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements