Customer Service Representative

Job Posting Title

Customer Service Representative

Agency

090 OFFICE OF MANAGEMENT AND ENTERPRISE SERV

Supervisory Organization

CAM

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Job Description

As a Customer Service Representative with OMES you will enjoy:

• Generous leave including 15 days of vacation, 15 days of sick leave and 11 paid holidays annually.
• A comprehensive Benefit Package with a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.

Job Details

• Full-time 40-hour work weeks.
• Support the Interagency Mail Team within the Capital Assets Management Division.
• Salary is up to $37,730.00 based on education and experience.
• Position is on-site in Oklahoma City, OK

Position Summary

This position is responsible for the daily processing of incoming and outgoing mail for the agency and other state agency customers and uses state-issued vehicles to cover three courier routes twice daily.

Key Responsibilities

• Picks up, sorts and delivers interagency mail daily
• Processes and meters USPS mail for state agency customers
• Performs print bindery duties including bulk mail processing, inserting and collating
• Operates delivery vehicle
• Other duties as assigned

Physical Demands and Work Environment

While performing the duties of this position, the employee is frequently required to lift and/or move parcels and mail trays weighing up to 45 lbs. Traveling within the state is required.

Minimum Qualifications

Requirements include a High School Diploma or GED, and a valid driving license with a satisfactory driving record, and at least one (1) year of customer service and mail processing experience.

About OMES

The Office of Management and Enterprise Services provides excellent service, expert guidance and continuous improvement in support of our partners’ goals. We are a highly qualified workforce committed to serve those who serve Oklahomans and make government run in the most efficient, innovative manner possible.

OMES is an Equal Opportunity Employer. Reasonable accommodation to individuals with disabilities may be provided upon request.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.

If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information:

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