Enovis

Customer Service Representative (Intermediate level)

Tijuana, Baja California, Mexico Full time

Who We Are

ABOUT ENOVIS™

Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.

What You'll Do

Job Summary

Responsible for addressing the needs of our customers and sales representatives by carefully reviewing and processing all documents received in the shared inbox. This role requires timely follow-up and execution of the appropriate procedures for each request.

Responsibilities

  • Process all incoming documents following established procedures.
  • Maintain the assigned site or region with minimal backlog and ensure accurate processing.
  • Follow up on emails and purchase orders to ensure timely invoicing.
  • Provide detailed attention to the coordination and shipment of products within the United States.

Requirements

  • High school diploma or equivalent.
  • 2 to 4 years of customer service experience.
  • Oracle knowledge (preferred).
  • Strong attention to detail.
  • Sense of urgency.
  • Computer proficiency.
  • English proficiency (reading, writing, and speaking).

KINDLY UPLOAD YOUR ENGLISH RESUME

EQUAL EMPLOYMENT OPPORTUNITY
Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees’ beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.