The Customer Master Data Specialist is a position in which your central role will be to create and maintain customer related data in multiple internal ERPs, along with other responsibilities such as answering inquiries regarding customer data to other internal business units. The CMD Specialist willingly accepts changes, looks for new ways to accomplish tasks and assignments that are challenging and out of one’s comfort zone, doing so with a customer centric and data-driven approach.
What's in for you
Be part of a highly collaborative and supportive team
Get to know and work with many different functions inside Ecolab
Take part in incoming deployments (new Ecolab businesses implementation into SAP)
What you'll do:
Master Data Specialist acts as a single point of contact providing support in Customer accounts creation and maintenance for our European divisions.
Handle, track and execute Customer Master Data related requests
Stay connected with Finance, Sales and Marketing, Division Support, Accounts Receivable Department, Distributor Finance, Pricing and Claims, and other functions to ensure smooth processing of New Customer Setups and Changes
Analyzes system data and advises on requests related to chain and sub-chain changes on accounts
Clean up the system continuously to ensure accurate information in the system
Prepares batch files in case of mass setups or changes requests
Identify inefficiencies in process and recommend improvements also creates ad-hoc training materials
Run regular operational reports based on incoming requests
Ensure solving e-mai inquiries from multiple business units in a timely manner.
What you'll need:
English language knowledge - C1 - spoken and written
Any other Western European Language, on a strong written and spoken level, is considered beneficial (but not essential)
Previous data management experience is highly valued.
Excel basics is a must.
Previous experience in administration, customer service, or any other support function is a plus
This is a remote role based in Buenos Aires, Argentina.