Posting Date
12/12/20251991 Industrial Dr, Deland, Florida, 32724-2039, United States of AmericaThe Trainer II is responsible for supporting training programs and courses for internal IT support function professionals; this includes training delivery, content development & updates, and reporting and analytics. The Trainer II is responsible for delivery of the complete training portfolio and is expected to provide coaching for teammates and perform reporting and analytics to draw informed conclusions.
ESSENTIAL DUTIES & RESPONSIBILITIES
In order of significance, list the essential functions and responsibilities of the position and the typical % of time spent performing them. List only duties with a 5% of Time allocation or greater. All other duties are accounted for in “Other Duties as Assigned” which must remain on all Job Descriptions.
Trains and supports internal IT support professionals on DaVita’s software as well as external applications (live & virtual settings).
Knowledgeable and is able to deliver all training offerings including
Analyzes training effectiveness by performing deep-dives into SD Analyst metrics & creates Surveys/Assessments.
Creates reports/charts/graphs based on analytical findings
Partners with internal & external teams to create new training offerings utilizing design software
Coaches and assists Trainer I with training, scheduling and other duties
Provides one-on-one coaching to SD Analysts for improvement and development
Partners with Workforce Management and Service Desk Leadership to schedule training sessions
Owns the Clinic Visit process
Other duties as assigned.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $23.50 - $36.00 per hour.
If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.New York Exempt: New York City and Long Island: $64,350.00/year, Nassau, Suffolk, and Westchester counties: $64,350.00/year, Remainder of New York state: $60,405.80/year New York Non-exempt: New York City and Long Island: $16.50/hour, Nassau, Suffolk, and Westchester counties: $16.50/hour, Remainder of New York state: $15.50/hourWashington Exempt: $77,968.80/year Washington Non-exempt: Bellingham: $17.66/hour, Burien: $21.16/hour, Unincorporated King County: $20.29/hour, Renton: $20.90/hour, Seattle: $20.76/hour, Tukwila: $21.10/hour, Remainder of Washington state: $16.66/hour
For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.