Credit Controller

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role:

We are seeking a highly motivated and experienced Credit Controller to join our dynamic finance team. The ideal candidate will be responsible for overseeing and managing the company's credit control function, ensuring timely payment of outstanding invoices, and maintaining strong relationships with customers.

Key Responsibilities:

Credit Risk Assessment:

• Evaluate and assess the creditworthiness of new and existing customers.
• Set appropriate credit limits and terms.
• Monitor customer accounts to identify potential risks.

Collections:

• Oversee the entire credit control process, from order processing to payment for strategic customers
• Monitor and chase overdue invoices.
• Resolve invoice discrepancies and disputes.
• Negotiate payment plans with customers.
• Implement effective credit control policies and procedures.

Cash Allocation:

• Ensure accurate and timely allocation of cash receipts to customer accounts.
• Reconcile customer accounts and resolve discrepancies.

Reporting:

• Prepare regular reports on outstanding debts, bad debt provisions, and other key metrics.
• Analyze credit performance and identify areas for improvement.

Customer Relationship Management:

• Build strong relationships with customers to maintain positive business relationships.
• Communicate effectively with customers to resolve issues and answer queries.

Deductions:

• You will focus on validation and processing of documents from dedicated portfolio of our vendors,
• providing support to our partners and keeping their information up to date in our systems.

Required Skills and Experience:

• Strong understanding of credit control principles and practices with 4+ years of experience in order to cash
• Experience in the FMCG industry is preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Proficiency in ERP systems (e.g., SAP, Oracle).
• Advanced knowledge of Microsoft Office programs, especially MS Excel (operating on big data).
• Ability to work under pressure and meet deadlines.
• Strong attention to detail.
• Bachelor/master’s degree, preferably in Finance or Accounting

 

 

 

 Job Posting End Date

 

 

2025-11-25

 

 

 

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

 

 

 

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

 

 

 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.