CPE ME Engineer

CPE ME Engineer

Description -

This is a hardware product engineering position, under the LaserJet organization in HP Inc.

Responsibilities

• You will mainly focus on the laser printer electro-mechanical components (fuser, ITB, paper path etc.) and ISA/ADF (mechanical, scan module, motor, sensor etc.) parts.
• Include understanding customer print/copy/scan issues, investigating into specific causes for high failure rates and implement fix by hardware changes. The change can be mechanical (gears, movement, plastic/metal parts) or electrical (PCB layout, scan bar, motor, EE component etc), i.e. you need to design the fix.
• You will need to work with partners from US for regular technical discussions; therefore a strong command of English is necessary.
• Hands on experience is required, the engineer will have to conduct debug analysis for the failed parts for issue troubleshooting.
• In the early NPI stage, you will work with the customer assurance team to provide current product hardware performance feedbacks to the R&D team, such that quality issues seen in predecessor design can be eliminated.
• Before product mass release, you will be responsible to test the new printers for final reliability.
• You will then work with the R&D and reliability engineers to create custom test plans: life test, hardware component stress test etc. to assure that the printer works within released product specifications and to the appropriate life, with the intended design margins.
• You will work with R&D for failures investigation and resolution; production ramp will not occur unless all critical failures addressed.
• You will also participate in mass production trial runs, working with factory operations engineer to assess production readiness (pass/fail criteria, testing/audit plans, hardware debug instructions etc).
• Besides a regular technical role, you will also be expected to participate or lead in special warranty improvement initiatives for the emerging geographies.
• You would need to understand the customer environment, usage, workflows etc. to plan for the special tests (and design the improvement/fix) to enhance product performance for use in these geographies.
• This would be a customer facing role, quite different from lab R&D work. In HP, we do not believe in just getting you to do things that you are good at, we also develop other nontechnical leadership aspects in you.

Skill requirement:

• Bachelor degree and above: Engineering (ME, EE) degree. Candidates from other discipline will be considered if they have significant relevant work experience.
• 6 years+ working experience (Bachelor), 4+ years working experience (Master).
• Having a good knowledge of the electrophotographic process and document scanning in a print/scan/copy laser printer is preferred.
• Besides the hardware aspect, you should also have good knowledge of how the firmware is interacting with the print hardware, for the whole imaging process.
• Some knowledge of programming language like C++/Python is advantageous, to understand how the firmware is interacting with the components in the printer.
• Experience working in copier/laser printer design/failure analysis/manufacturing industry strongly preferred. Knowledge of EP and imaging process (laser imaging, and document scan imaging) preferred.
• Besides the hardware aspect, you should also have good knowledge of how the firmware is interacting with the print hardware, for the whole imaging process.
• CAD skills Creo, Solidworks etc.
• Experience working either in an ODM/CM under the failure analysis department, or managing the ODM/CM in quality/failure rates, is advantageous.
• Good understanding of EMC tests, component stress tests, and hardware accelerated life testing.
• Good command of English. Japanese proficiency (N2, N3) advantageous, but not required.
• Good cultural exposure working with people from these countries: China, US, Japan.
• Excellent troubleshooting and analytical skills (KT, fishbone, process control etc.)
• Good MS office knowledge. Plotting charts and diagrams, creating PPT for issue updates and writing procedural documents.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

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Job -

Engineering

Schedule -

Full time

Shift -

No shift premium (Singapore)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"