Counsellor

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

• Build a rewarding career with an organisation that truly puts people first!
• SCHADS 5B (Up to $53.31 ph) + super + salary packaging
• Part time (30.4 hrs pw) opportunity based in Bundaberg QLD

The Program

Carer Gateway is an Australian Government program providing free services and support for carers. Wellways Australia is the first point of contact for all Australian Government Carer Gateway funded services across NSW. The aim of the Carer Gateway is to help Carers access practical information and advice and connect with services in their local area. Carer Gateway provides many services to support carers in their caring role, including in person and phone counselling services.

The Role

The purpose of this position is to support the delivery of In-person Counselling Services. The In-person Counselling Services will meet the principles and practice delivery of an inclusive, person-centred approach in Carer Counselling Services.

This position will involve a mix of travel and various forms of communication to support the carers. Travel will be necessary to meet their needs directly, while communication will also occur through in-person meetings, phone calls, and virtual platforms.

Key Responsibilities of the role include:

• Utilising expert knowledge to deliver effective carer counselling services with the flexible application of evidence-based clinical therapies including Rogerian and CBT. An ability to demonstrate other supportive modalities will be greatly valued within the wellbeing space
• Managing external stakeholder relationships and developing services
• Contributing to the development of and influencing community relationships to enable the delivery of counselling services to specific carer cohort groups including LGBTI community, young carers from rural and/or remote communities, CALD Aboriginal and Torres Strait Islander communities.

To be successful in this role, you will need:

• Qualification in counselling, psychotherapy, or social work and should be eligible for counselling accreditation body such as AASW, ACA or PACFA.
• Accreditation within an Australian professional association: minimum of PACFA provisional membership or ACA level 2
• Counselling experience in Australia including experience counselling children and adolescents
• Experience in creating, analysing and utilising data and information to generate and develop a range of products (programs, publications, services)
• An understanding and demonstrated commitment to social inclusion and diversity
• Experience with clinical therapies including Rogerian and Cognitive Behavioural Therapy

Other Compliance required:

• Right to work within Australia
• Current valid Driver’s Licence and the ability to undertake some travel
• NDIS Worker Orientation Module Certificate
• Satisfactory National Police Records Check
• NDIS Worker Screening Check
• Working with Children's Check

What we offer

• Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
• Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
• Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
•  Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
•  Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

Join us, and not only will you find a fulfilling career, but you'll also discover a host of benefits that enrich your personal and professional life. We're not just offering a job; we're inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

Click here to download the full position description

For a confidential discussion about the role, please contact Kathleen Roser at kroser@wellways.org

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

If you’d like to know more about our reconciliation commitment, click here  Reconciliation | Wellways

Job Description Summary

Full time role based in Bundaberg
Will be required to work across Wide Bay

Contract End Date

30/06/2027

Culture

We’re passionate about our work, which is enjoyable, challenging and rewarding. All of our teams work to ensure everyone can imagine and achieve their hopes and potential. We know that people are unique and the experts on their life and are not defined by impairments, diagnosis or labels. We aim to specifically promote safety and inclusivity for LGBTIQ+ and First Nations communities.

How to Apply

Applications Close

21/12/2025