Location
London - One Canada Square, Level 25
Brookfield Culture
Brookfield has a unique and dynamic culture. We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.
Job Description
Reporting to the Assistant Office Manager in Brookfield, the role will primarily manage the front of house reception. In return you will be offered a competitive salary and employee benefits.
This is a great opportunity for a well presented and welcoming person to join a dynamic and growing asset management organization.
Responsibilities:
- Welcome all external guests on arrival (providing hospitality as required)
- Assist guests with coats, luggage, refreshments, wireless networks, etc
- Manage the reception desk, ensuring cover at all times
- Update and manage meeting room calendars accurately, ensuring all meetings/room bookings are kept up to date, accommodating the changing needs of internal staff as required
- Answer all internal/external phone calls promptly, screening calls and acting as a ‘gatekeeper’ where necessary
- Work in conjunction with ensuring the Day Operatives are up to date with meeting room requests and proactively ensure all rooms are fully stocked and kept clean post meetings
- Be supportive to colleagues and assist with various Facilities tasks when required.
- Manage access passes to the building, be security conscious and act accordingly
- Coordinate catering and hospitality requirements for internal and external staff punctually and to a high standard
- Manage and prepare all incoming and outgoing mail
- Arrange and coordinate courier requests
- Ensure the reception area is well maintained in coordination with Facilities
- Review and update Reception processes
The ideal candidate will:
- Have 1 to 3 years of experience in a corporate environment
- Strives to add value – ‘goes the extra mile’
- Fulfils commitments made to others
- Takes pride in the provision of excellence service
- Contribute and work successfully in a team orientated environment
- Accepts responsibility for achieving shared goals
- Understand the importance of relationship management
- Communicates in a professional manner which is a consistent, positive reflection on Brookfield
- Ability to multitask effectively
- Robust IT skills; Proficient in use of the Microsoft suite
- Excellent organising skills – proven ability to manage effectively in a busy, demanding environment
- Previous experience in a reception or customer facing role would be advantageous
It is essential that the selected candidate has the flexibility to provide cover for holiday and sickness of the other receptionists.
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Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.