Corporate Communications & Social Impact Intern

About the Role:

Thought leadership is most effective when it delivers real value to communities. This internship offers hands-on experience supporting the launch of a digital-first financial literacy program designed to expand financial access, and helping bring it to life through a social-led campaign.  

You will work closely with the VP of Financial Access Center of Excellence, and collaborate with teams across communications, graphic design, and program stakeholders. This role is ideal for someone who is comfortable working remotely, managing their time independently, and contributing in a self-paced environment.

What You Will Do:

Launch a digital financial literacy program (build from plan to live) 

• Assist in coordinating key steps to prepare a financial literacy program for launch (content readiness, stakeholder reviews, and timeline tracking)
• Help organize program components such as content modules, landing page copy, FAQs, disclaimers, and user pathways) to make the experience easy to navigate and share.
• Track milestones, document feedback, dependencies, and approvals; maintain clear records of decisions and next steps clearly.  

Contribute to a social media campaign 

• Help develop a social media content calendar aligned to program goals
• Draft and refine social content (educational post, short-form series, awareness content)
• Build a small library of evergreen content that can be reused over time
• Coordinate feedback and approvals with internal partners (brand, compliance, etc.)
• Collaborate with creative partners to request and refine visual assets 

Define success metrics and reporting with leadership 

• Work with the VP to establish success metrics for public engagement (e.g., awareness, interaction, click-through, sign-ups/completions—based on how the program is structured)
• Build a simple reporting cadence (weekly snapshot + end-of-internship summary) and recommend optimizations based on performance trends 

Assist with thought leadership content development  

• Support the VP with drafting and packaging thought leadership content tied to financial access and literacy (e.g., short posts, FAQs, web copy, executive-ready summaries)
• Assist with occasional communication needs (newsroom drafts, internal write-ups, or other communications) 

What You'll Learn:

• How a national bank brings a public-facing education initiative to market—balancing impact, brand, and governance.
• Practical campaign planning and execution in a regulated environment: content calendars, creative briefs, stakeholder management, and iteration based on results.
• How to create digital content (financial access) that educates and engages audiences 
• How to build performance metrics that inform communication strategies that leaders can use to make decisions. 

What You Will Need:

• Currently pursuing a Bachelor’s degree (rising junior/senior preferred) in Communications, Marketing, Public Relations, Digital Media, Journalism, Business, or a related field.
• Strong writing skills with the ability to tailor messages for public audiences (clear, accurate, concise).
• Comfort with social platforms and an interest in how brands educate audiences digitally.
• Organized, detail-oriented, and able to manage multiple workstreams with guidance and deadlines.
• Ability to manage time effectively in a remote, self-directed environment
• Proficiency in Microsoft 365 

Preferred Qualifications:

• Experience creating content for social media (academic, personal, campus org, internship, or portfolio work).
• Familiarity with basic performance reporting (engagement metrics, simple dashboards/spreadsheets).
• Interest in financial literacy, community impact, education, public policy, or financial access. 

Competencies We’re Looking For:

• Curiosity + learning agility: You ask good questions and seek to understand the “why.”
• Professional judgment: You handle reviews/feedback well and can incorporate edits quickly.
• Collaboration: You can work across teams and keep stakeholders aligned.
• Ownership: You move work forward, proactively communicate, and document progress in a remote setting.  

Internship Deliverables (what you’ll produce):

By the end of the internship, you will have contributed to and delivered: 

• A go-live checklist and launch timeline for the online program
• A 6–10-week social media campaign plan (calendar, creative needs, copy drafts, evergreen library) 
• A success metrics framework + baseline and a lightweight reporting dashboard
• A final readout/presentation to leaders summarizing results, insights, and recommendations 

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $14 hourly – $23 hourly

 
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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