Copy of Technical Writer Co-op

Position: Technical Writer Co-Op Student

Are you interested in helping create a brand-new, purpose-driven company in the music industry? Do you thrive in a collaborative, entrepreneurial environment? If you do, we would like to get to know you.

WORKING AT THE MLC

The MLC is committed to excellence, service, transparency, and diversity. Our culture is collaborative, our people are adaptable, and our office environment is open. On our team, you are respected, valued for your unique strengths and experiences, and empowered to identify and resolve your own challenges.

THE ROLE

In this role, you will be responsible for creating clear, well-written documentation that translates complex information into easily understandable content for diverse audiences. This role requires someone to collaborate closely with a wide range of employees, from Executives to Associates, to produce high-quality documentation that provides process transparency. The documentation helps support onboarding, training, and business continuity initiatives.

ESSENTIAL RESPONSIBILITIES

 

DEVELOP DOCUMENTATION:

• Develop and maintain Standard Operating Procedures, Flow Charts, and User Reference Guides.

• Collaborate with various subject matter experts to gather information and understand processes.

• Translate complex concepts into clear, concise, and engaging content.

• Edit and proofread documentation for grammar, clarity, consistency, and accuracy.

• Organize and structure content for optimal readability and accessibility.

• Maintain version control and ensure documentation is up-to-date.

• Create visuals such as screenshots or diagrams to enhance documentation.

• Ensure compliance with MLC branding and style guidelines.

• Support the maintenance and accuracy of the The MLC’s internal document library.

 

QUALIFICATIONS

 

• Pursuing a bachelor’s degree in English, Technical Communication, or Technical Writing.

• Strong writing, editing, and proofreading skills.

• Proficiency with documentation tools such as Microsoft Word, Visio, and SharePoint.

• Comfortable interviewing subject matter experts and asking clarifying questions.

• Ability to manage multiple priorities simultaneously.

• Excellent organizational and time management skills.

• Interest in learning about the music industry and operational systems is a plus.

 

YOU WILL CHAMPION THE MLC’S CULTURE BY:

 

Embracing The MLC’s leadership values and applying The MLC’s Guiding Principles to your team’s work

process-oriented, data-driven, and tech-savvy; being collaborative, curious, and open to new ideas

Building a diverse and dynamic team; mentoring team members; developing future leaders

Inspiring others with your enthusiasm and humility