Coordinator of Assessment and Continuous Improvement

IMPORTANT APPLICATION INSTRUCTIONS:

• Upload Resume or Curriculum Vitae for automatic population of information to the application.
• The contact information, work experience, and education listed on your Resume/CV will be parsed and input into your Montclair application.
• Review information and double-check all fields containing information that the system parsed – the software is intelligent, but you need to verify that the data is accurate.
• In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting documents.

Note: If you have an expansive CV, we recommend that you apply manually and only include the positions you have held in the last ten (10) years. You will then be able to attach your Resume/CV, as well as all other supporting documentation in the "My Experience" section of your application.

Job Description

SUMMARY:
Reporting to the Assistant Dean of the School of Business (SBUS), the Coordinator of Assessment and Continuous Improvement supports the Feliciano School of Business through short- and long-term projects that enhance operational efficiency, maintain AACSB accreditation, and strengthen institutional and student outcomes. The Coordinator collaborates with the SBUS senior management team on data collection, analysis, reporting, and policy recommendations related to assessment, accreditation, and program effectiveness. Responsibilities include contributing to AACSB reports, applications, and surveys, and evaluating processes and outcomes to support data-informed decision-making and continuous improvement across the School.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Coordinate the School’s Assurance of Learning (AoL) process by ensuring data is collected at each assessment point, compiling and assessing results, helping to develop strategies for closing the loop on learning outcomes, promoting transparency throughout the accreditation process and encouraging best practices to foster continuous improvement.

• Manage the administration, analysis, and reporting of indirect measures to inform continuous improvement efforts.

• Assist with research and data gathering for ad hoc data requests

• Maintain confidential databases by ensuring accuracy, tracking departmental statistics on faculty qualifications and sufficiency, and developing annual impact reports.

• Develop and maintain tracking systems to monitor progress toward strategic priorities, accreditation standards, and School initiatives (e.g., experiential learning, professional credentials, etc.), ensuring accurate reporting and accountability.

• Provide relevant institutional data to inform decision-making within the Feliciano School of Business.

• Coordinate special initiatives and projects (e.g., PRME, Success Coaches, etc).

• Support undergraduate programmatic and curriculum administration initiatives for traditional, online, Bloomfield, and special programs (e.g., offsite, Summer Bridge, etc).

• Stay up-to-date with current and future regulations, develop programs and practices to help meet guidelines, monitor these practices and maintain all records required to certify and maintain accreditations.

• Maintain knowledge and currency through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses.

• Perform other duties as assigned.

• Management retains the right to add or change job duties at any time.

 

QUALIFICATIONS:

REQUIRED:

• Bachelor’s degree from an accredited college or university in Business or a related field.

• Minimum of three years of professional experience in higher education or related work involving project management, process implementation, data analysis, reporting, or budgeting.

• Demonstrated experience in collecting, analyzing, and interpreting data to inform decision-making.

• Strong proficiency in Excel, including pivot tables, formulas, and data visualization.

• Excellent analytical, organizational, and critical thinking skills with strong attention to detail.

• Ability to synthesize complex data into clear, actionable insights and reports.

• Strong written and verbal communication skills, with the ability to present data effectively to both technical and non-technical audiences.

• Proven ability to manage multiple projects and deadlines independently and collaboratively.

 

PREFERRED:

• Working knowledge of at least one data analysis or visualization tool (e.g., Power BI, Tableau, SPSS).

• Master’s degree from an accredited university in Business, Data Analytics, Higher Education, or a related field.

• Experience with AACSB accreditation processes or other academic accreditation frameworks.

• Familiarity with assurance of learning, assessment tools, or institutional research.

• Knowledge of student information systems (e.g., Banner), learning management systems (e.g., Canvas), and survey tools (e.g., Qualtrics).

• Experience creating dashboards or reports to support continuous improvement and strategic planning.

PROCEDURE FOR CANDIDACY

Applicants should include a resume and cover letter describing how their background, skills and education match the needs of the University. When applying, please take a moment to carefully read and follow the steps in the application instructions. 

Salary Range

$73,899.90-$96,060.58 Annually

The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance. For further details, please visit: https://www.montclair.edu/human-resources/benefits/   

Montclair State University considers factors such as, but not limited to, scope and responsibilities of the position, candidate’s relevant work experience, education, skills, and internal equity, when extending an offer.

Salary offers for internal employees who are part of a collective bargaining unit (CBU) and are applying to a position that is within a CBU will be determined in accordance with contractual provisions. 

Department

Feliciano School of Business/Assistant Dean

Position Type

Professional - Non-Faculty

Contact Information:

For questions or concerns, please contact Human Resources' Workday Recruiting Support at 973-655-5000 (Option 2), or email talent@montclair.edu.

Inclusion Statement

Montclair State University values access and educational excellence. We are committed to an environment of diverse perspectives which ensures that graduates will be civically engaged, committed to democracy, and prepared to thrive as global citizens. We foster a community that promotes varied experiences and voices. We seek applicants who will contribute diverse ideas and perspectives and who value an environment that promotes educational growth and advancement for all.

EEO/AA Statement

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at 
www.montclair.edu/human-resources/about-us/eo-aa-and-diversity/

Title IX and 34 C.F.R. 106 Policy

Montclair State is required by Title IX and 34 C.F.R. 106 not to discriminate on the basis of sex or gender, and does not discriminate on the basis of sex or gender in the operation of education programs and activities.  The requirement to not discriminate on the basis of sex or gender in the operation of education programs and activities extends to admission and employment. For further details, please visit: https://www.montclair.edu/human-resources/job-seekers/