Coordinator, HR Shared Services

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

We are looking for a dedicated HR Records Coordinator to join our Human Resources Shared Services department. This role will utilize Human Resource Information Systems (HRIS) to manage employee data and other HR-related functions. In this position you will also be responsible for handling colleague personnel file requests, adhering to established records requests procedures, and supporting various daily tasks and special projects. You will also work closely with our third-party vendors to maintain and manage colleagues’ personnel files as well as support employment and wage verification requests. The ideal candidate should have excellent attention to detail, strong analytical skills, and a commitment to delivering high-quality service.

Key Responsibilities:

• Maintaining Employee Records:

This includes physical and digital files, ensuring accuracy, organization, and confidentiality. Often acts as a liaison between colleagues and vendors to address questions and concerns related to employment verification and wage requests.

• Providing Employment and Wage Verification Support:

This involves responding to employee inquiries ensuring that employment and wage verifications are accurate and provided in a timely manner. Collaborates with vendors to assist in wage verification inquiries, including salary history and earnings confirmation.

• Fulfill Personnel File Requests:

This involves processing personnel file requests in a timely and accurate manner while ensuring compliance with established records request protocols and confidentiality standards.

• Ensuring Compliance:

This includes staying up to date on relevant employment laws and regulations and ensuring that company practices are compliant. 

• Using HRIS Systems:

Many HR records coordinators utilize Human Resource Information Systems (HRIS) to manage employee data and other HR-related functions. 

• Maintaining Data Integrity:

Ensuring that employee data in the HRIS is accurate and up to date. Maintains accurate and up-to-date personnel records, ensuring data integrity and compliance with legal and organizational requirements.

• Working with other HR professionals:

Collaborating with HR managers and other HR team members to complete routine tasks related to records management an on various projects and initiatives. 

• Other duties as assigned:

May include a variety of administrative tasks as needed by the HR department. Assisting with special projects related to records management, process improvements and system enhancements.

Required Qualifications

• Strong organizational skills: Essential for time management, managing and maintaining records, and prioritizing tasks effectively.
• Excellent communication skills: Both written and verbal, for interacting with employees and other HR professionals. 
• Proficiency in HRIS systems: Familiarity with various HR software such as Workday and Cognos is a plus. 
• Confidentiality and discretion: Must be able to handle sensitive and confidential information with professionalism and discretion. 
• Problem-solving skills: Strong analytical and problem-solving skills with the ability to identify and resolve issues related to HR records, procedures, and complex inquiries. 
• Attention to detail: Exceptional attention to detail and a commitment to data accuracy and confidentiality.
• Ability to work independently: Must be able to work with minimal supervision while thriving in a team-oriented environment to achieve department goals.

Education and Experience

• High School diploma required.
• 2+ years of professional experience.
• 2+ years of Microsoft Office experience, particularly Excel and Word.

Pay Range

The typical pay range for this role is:

$17.00 - $31.30 per hour

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/14/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.