At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
About Loews Sapphire Falls Resort
Join the team at our Caribbean-inspired paradise that creates an island escape in a tropical oasis.
Coordinates/oversees the activities of all food production employees in the preparation of menu items. Ensures that all food products are of the highest quality and are ready to serve in a timely manner.
Essential Functions and Responsibilities
Reports directly to the Pastry Chef, Sous Chef
Leads cooks when Pastry Chef and Sous Chef are not present
Prepares all volume food inters according to standard recipes and specifications to ensure consistency of product
Reads and understands Banquet Event Orders for upcoming week
Produces large quantities of desserts uniformly
Must adhere to control procedures for cost/quality
Administers and ensures adherence to departmental guidelines, policies and procedures
Checks and controls the proper storage an rotation of product, checking on portion control to maintain a quality product
Practice inventory controls, including the preparation of and pick up of item from the storeroom
Stores all food in refrigerated boxes including covers, labels and dates
Supervises cleaning of walk-ins, reach-in boxes, to ensure all equipment in working areas is clean and sanitary and in proper working condition, in order to comply with health department regulations
Supervises/performs kitchen opening and closing operations
Supervises food handlers in the preparation and production of all pastry items
Organizes/assists food handlers in the performance of their duties as needed to ensure Loews standards for timely preparation/service of food are met
Monitors all food preparation, production, holding and storage operations to ensure adherence to all Food Service Sanitation standards
Reports all equipment maintenance needs to engineering
Maintains area in a clean condition at all times.
Will be required to work varying schedules that reflect the business needs of the hotel
All other duties that are assigned
Supporting Functions and Responsibilities
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of all problems or unusual matters of significance
Is polite, friendly, and helpful to all guests, management and fellow employees
Attends all appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Qualifications
7+ years as a working pastry supervisor in a high-volume upscale hotel or freestanding restaurant operation with banquet facilities required.
Thorough knowledge and understanding of Food Service Sanitation Standards.
Exceptional knowledge of high quality, upscale pastry and dessert preparation and presentation.
Experienced in ingredients, techniques, and operating Mixers (Fondant, Dough, etc.), Proofing Cabinets, Dough Sheeters and Dividers, Dough Proofers, Convection Ovens, and Walk-in Coolers.
Ability to create artistically and aesthetically appealing pastries and desserts.
Baking & Pastry/Culinary degree or equivalent formal training preferred.
Strong organizational skills.
Excellent guest service skills.
Ability to regularly push, pull, lift up to 50 lbs
Ability to communicate effectively in English verbally and written with team members, leaders and guests required.
Must be able to work a flexible schedule, nights, weekends and holidays as required.