Join us, be part of more.
We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
We’re the pride of Ireland. Bord Gáis Energy have been powering the nation’s homes and businesses for almost 40 years. But now, we’re so much more than just gas and electric. Through our unique combination of household heroes and energy assets, we’re at the heart of the energy transition in Ireland, strengthening the country’s energy security and helping customers get ready for a net zero future.
Continuous Improvement Process Analyst – Lean Six Sigma Green Belt)
Department: Business Support - Operational Excellence
Location: Dublin (Hybrid)
Reports to: Operational Excellence Manager
Contract: 12 month Fixed-Term Contract
We are looking for a high-impact Continuous Improvement Analyst with strong Lean Six Sigma capability and a passion for solving operational problems at scale.
In this role, you will lead structured CI initiatives across Bord Gáis Energy, applying proven methodologies such as DMAIC, A3, VSM and PDCA to deliver measurable improvements in cost, efficiency, quality and customer experience.
This is a hands-on role focused on end-to-end delivery from opportunity identification and business case development through to implementation, benefits validation and post-go-live sustainability. The scope spans across the business, providing exposure to the full value chain and a wide range of stakeholders.
If you thrive in environments where you can challenge the status quo, simplify complexity and deliver tangible results, this role will suit you well.
About the role:
1. Continuous Improvement Delivery
Lead multiple CI initiatives using Lean Six Sigma Green Belt standards.
Facilitate Value Stream Mapping, Kaizen events, root-cause analysis and process discovery workshops.
Define problems clearly through structured baselining, data analysis and financial modelling.
2. Data-Driven Problem Solving
Analyse operational data, customer metrics, cycle times, error rates, AHT and system defects to identify improvement levers.
Partner with Finance to validate OPEX savings, cost avoidance and efficiency gains.
3. Process Improvement & Standardisation
Redesign end-to-end processes to eliminate waste, reduce variation and improve first-time accuracy.
Develop standard work, controls and KPIs to sustain improvements post-implementation.
Collaborate with the ARIS team to ensure improved processes are accurately modelled and governed.
4. Cross-Functional Facilitation & Ownership
Engage SMEs, Team Leads, Product Owners, T&Q, Regulation, DTS and Operations to align on priorities, solutions and delivery plans.
Drive clarity on decision-making, ownership and timelines, escalating blockers where required.
Support value-based prioritisation of opportunities to focus effort on highest-impact initiatives.
5. Digital & Automation Enablement
Identify automation and digitisation opportunities in collaboration with RPA and DTS teams.
Support system change requests, user stories, acceptance criteria and business readiness activities.
6. Benefits Realisation & Reporting
Produce clear, concise updates for governance forums covering progress, risks and benefits.
Ensure improvements embed fully through control plans, monitoring and structured handover to the business.
Here's who we're looking for:
Consistently quantifies impact and prioritises high-value opportunities.
Thinks in systems, not tasks, understanding upstream and downstream effects.
Simplifies complexity and engages stakeholders at all levels.
Is comfortable challenging assumptions and holding teams accountable.
Works with urgency, clarity and strong attention to detail.
Must-Have's
Lean Six Sigma Green Belt certification
3-5+ years experience in Continuous Improvement, Operational Excellence or Business Transformation
Proven experience delivering structured CI projects end-to-end
Strong analytical capability (Excel / BI tools)
Confident workshop facilitator (VSM, RCA, SIPOC, 5 Whys, Fishbone)
Demonstrated delivery of validated financial benefits
Why Join Us?
Work on cross-functional initiatives that directly impact cost, efficiency and customer outcomes.
Be part of a team reshaping how Operational Excellence is delivered in the new BGE organisation structure.
Access to continuous learning platforms such as Percipio and LinkedIn Learning to support ongoing CI upskilling.
Strong exposure to senior leadership and enterprise-level transformation programmes.
Hybrid working, competitive benefits and the opportunity to influence BGE’s continuous improvement culture.
Why should you apply?
We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/bordgais
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.