Content Designer

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

We're looking for a Content Designer to join our growing product design team in London. You'll be part of Remitly's Global Design organisation and collaborate closely with the Design Systems team to help shape the language, structure, and accessibility of our digital products.

Your work will ensure that every experience, every word, builds clarity, trust, and confidence for our customers worldwide. Reporting to the Senior Manager of Product Design, you'll collaborate across design, research, product, and engineering to make complex ideas simple, usable, and inclusive for a diverse international audience.

You will combine hands-on UX writing with strategic content design. Defining frameworks, content patterns, accessibility guidance, and voice principles that scale across products and platforms. You'll be part of a collaborative, mission-driven team working to improve the lives of immigrants and their families globally.

You will be hybrid (2-3 days a week) in our London office. #LI-Hybrid

You Will:

• Drive end-to-end content projects: own discovery and concept ideation; define content strategy, information architecture, and content flows; create wireframes and content-first prototypes; and deliver developer-ready interaction and copy artefacts.
• Design, write, and test clear, accessible in-product content for web and mobile.
• Champion accessibility and inclusion, ensuring content and design meet global standards (WCAG, plain language, inclusive language).
• Partner with product designers, researchers, and engineers to create seamless end-to-end user journeys. Collaborate with localisation, marketing, and compliance partners to make sure our content is globally consistent and culturally appropriate.
• Define and document content and accessibility standards, information hierarchies, and terminology that scale across regions.
• Use customer insights and data to refine content and improve clarity, comprehension, and usability.
• Contribute to and evolve our global design system, developing scalable, inclusive content patterns and guidance.

You Have:

• 3+ years in content design, UX writing, or a related field.
• A portfolio showing inclusive, accessible UX content.
• Strong understanding of WCAG, inclusive language, and plain-language principles,
• Experience designing for international or multilingual audiences.
• A collaborative mindset and ability to partner effectively with cross-functional teams.
• A degree in English, communications, UX, HCI, or equivalent practical experience.

Our Benefits:

• Paid Vacation Days
• Health insurance
• Commuter benefit
• Employee Stock Purchase Plan (ESPP)
• Mental Health & Family Forming Benefits
• Continuing education and corridor travel benefits

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.