End Date
Sunday 29 March 2026Salary Range
£72,702 - £80,780We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job ShareJob Description Summary
Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 20 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.Job Description
JOB TITLE: Content Designer (6-Month FTC)
LOCATION(S): London
SALARY: £72,702 - £80,780
HOURS: Full-Time
DURATION: 6-Month Fixed-Term Contract
WORKING PATTERN:
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.
Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
What you'll be doing
We’re looking for someone to help bring our digital experiences to life. You’ll be the expert on the copy, tone and personality of apps and websites our customers rely on every single day.
Within this team, you’ll combine research and insights with clear people-focussed language to refine and develop conversations with customers to help them do what they need to do.
You’ll be comfortable giving and receiving feedback to key internal customers across the business, and will work closely with product teams to create success metrics.
As a Content Designer, it’ll be your role to:
Create engaging, readable, accessible content that gives our customers great digital experiences.
Develop genuine empathy for people, understanding their needs, aspirations and challenges.
Take ownership as the content expert in an agile environment.
Think strategically about how our conversations can evolve, and spot opportunities for where they link into other experiences.
Share expertise to help shape the overall design approach.
Provide consistency in the way we have conversations with customers across topics and touch points.
Promote and demonstrate how effective writing helps customers.
Why join us?
If you think all banks are the same, you’re wrong. We’re a pioneering, fast-changing business that’s shaping finance as a force for good. If you’re after a role where you can have an impact and do the best work of your career, you’ve just found it.
What we're looking for
At least 3 Years experience as a Content Designer, UX writer, or conversation designer.
Familiarity working in a complex landscape – ideally financial services.
A collaborative mindset ready to be a part of a busy multi-disciplinary team.
Flexibility in writing on-brand content in multiple tones of voice.
Confidence in writing concise, clear and consistent copy for different channels.
The ability to influence and manage multiple stakeholders across product, risk, legal and branding teams.
Experience using and collaborating in Design platforms, such as Figma.
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
Discretionary annual performance-rated bonus scheme
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.