Department: Department of the Air Force
Location(s): Mildenhall, United Kingdom
Salary Range: $34799 - $45239 Per Year
Job Summary: The primary purpose of this position is: To counsel DOD military and civilian personnel, their family members, and DOD civilian contractors on a variety of passports, visa subjects and will be sight security manager to override our ID card office for DEERS and RAPIDS.
Major Duties:
Qualifications: In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes explaining policies and entitlements for information identification card, travel regulations, and transportation of household goods; advising on federal entitlements administered by agencies and their impact on any other federal entitlements; assess the financial condition and immediate long range needs of members and their families (mortuary benefits, life insurance, cost analysis, tax benefit computations); utilize databases, spreadsheets and word processing applications to complete work and prepare reports. OR EDUCATION: Successfully completed four years of education above the high school level leading to a bachelor's degree with courses related to the occupation. NOTE: You must submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of experience as described in the job opportunity announcement and education. Therefore, having a combination of experience and education. NOTE: You must submit a copy of your transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-04 level is required to meet the time-in-grade requirements for the GS-05 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Knowledge of Department of State, Department of Defense, and Air Force rules, procedures,directives and instructions, and operations that apply to the employee in order to perform the procedural work ofthe office for preparing and processing official passports and visas. Knowledge and ability to research, analyze, interpret, and apply rules, regulations, procedures,and standard safety and health practices relating to passport and visa application and military relocation actions. Knowledge and ability of various office automation software programs, tools, and techniques tosupport office operations and produce a variety of documents, such as letters, reports on any subordinateemployees, orders for military personnel, spreadsheets, databases, graphs, government computer programs/systems, andofficial government documents as it relates to passport and visa requests and relocation of militarypersonnel. A qualified typist is not required. Knowledge of correct grammar, spelling, punctuation, capitalization, and formation to be able toaccurately prepare and edit documents, written correspondence, reports, and charts. Ability to plan, organize work and meet deadlines. Ability to speak distinctly and communicate effectively both orally and in writing and maintaineffective work relationships. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
How to Apply: The complete Application Package must be submitted by 11:59 PM (EST) on 03/06/2026 To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12897979 To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process. To apply for this position, you must provide a complete Application Package which includes: 1. Your Resume. If you submit more than one resume, only the most recent will be reviewed. The "most recent" is considered the resume with the latest timestamp. Resumes may not exceed two pages. The two-page resume ensures the most relevant experience is reviewed and considered, which is a common practice in both the public and private sectors. Resumes exceeding two pages will be removed from consideration. Additional information on how to complete or update your resume may be located here. For qualification determination your resume must contain hours worked per week and dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient, and you will not receive consideration for this position. If you are a current Federal employee or previous Federal employee, provide your pay plan, series and grade, i.e. GS-0301-09. Current Federal Civilian Employees may list any relevant performance related rating (given within the last three years) and/or incentive awards in your resume. Do NOT include photographs, inappropriate material, inappropriate content, nor personal information such as age, gender, religion, social security number, etc., on your resume. If the resume you submit contains such information you will not be considered for this vacancy. Your name, first and last, MUST be included on your resume. 2. A complete Application Questionnaire 3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name. 4. Help recruiters find you. Make your resume and profile searchable, which means recruiters may contact you about possible jobs. Additional information may be located here. PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan. Human Resources WILL NOT modify or change any answers submitted by an applicant.
Application Deadline: 2026-03-06