Consumer Care Pack EMEA Category Manager

Consumer Care Pack EMEA Category Manager

Description -

The Opportunity

In this role, you will work with a cross-functional team of talented people who enable and manage the next wave of Consumer PC Solutions Care Pack services. You will be in a high-paced environment that requires strategic thinking while defining specific tactics to get the job done. You should thrive in a culture of creativity, enjoy creating clarity from ambiguity, and be energized by taking on new challenges. You need to have proven skills working across teams, strong business acumen, knowledge of business processes, and a passion for solving complex business and operational challenges.

The GTM Care Pack team is looking for an experienced Category Manager to participate in the development of global go-to-market plans for consumer digital service offerings, define program metrics and goals, and establish tracking mechanisms. The role also coordinates with cross-functional teams and agencies in developing and executing product introduction plans. Additionally, the role contributes to customer segmentation strategies, performs marketing operations activities, and supports sales teams with training materials.

We are looking for an energetic individual who can collaborate with Product Managers, Project Managers, Global & Regional services teams, and internal and external support teams to deliver new services and optimize the current services portfolio.

Responsibilities

The successful candidate can apply advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert for go-to-market execution and 4P management. In addition, they will be able to:

• Execute 4P activities, including CRM updates, portfolio management, pricing analysis, and collateral fulfillment.
• Partner with Regional & Country Sales teams to align attach strategies, build pipeline, and accelerate Care Pack adoption.
• Collaborate with PS Hardware Category teams to align service portfolio with hardware roadmaps and value propositions.
• Contribute to GTM plan development and approval for Care Pack offerings in EMEA.
• Coordinate cross‑functional teams and agencies on new service introductions.
• Define program metrics and tracking mechanisms to monitor performance.
• Conduct post‑program analysis and implement improvement actions.
• Support customer segmentation and tailor Care Pack offerings by segment and route‑to‑market.
• Assist Sales with training materials that improve product knowledge and selling effectiveness.
• Lead complex projects, apply independent judgment, and resolve business issues.
• Lead cross‑functional initiatives that enable continuous Care Pack business growth.

Education and Experience Required

• Typically, 6+ years to establish a proven track record in service business management, portfolio management functions, marketing, or sales.
• Highly motivated and creative team player who thrives in collaborative environments.
• Self-starter who can manage through ambiguous situations.
• Great attitude and willingness to learn and be challenged. 
• Interested in learning new concepts and trends rapidly.
• Team player with a positive work ethic and values diverse perspectives.

Knowledge & Skills

• Analytics
• Business Development
• Marketing
• New Product Development
• Product Strategy
• Project Management
• Thought Leadership

Complexity
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Marketing

Schedule -

Full time

Shift -

No shift premium (Spain)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"