Department: Other Agencies and Independent Organizations
Location(s): Alexandria, Virginia
Salary Range: $99755 - $156615 Per Year
Job Summary: This position is at the National Credit Union Administration (NCUA) in the Office of Credit Union Resources and Expansion. This position serves as a Consumer Access Specialist.
Major Duties:
Qualifications: To meet the minimum qualification requirements for the grade CU-11, you must have one of the following (A, B, or C): A. EXPERIENCE: One (1) full year of specialized experience equivalent to the CU/GS-09 level (obtained in the public or private sector) that has equipped the applicant with the competencies (knowledge, skills, abilities) to successfully perform the duties of this position. This experience must have included all of the following: 1) responding to correspondence and inquiries; 2) analyzing field of membership amendment requests; and 3) interpreting financial rules, regulations and statutes. OR B. EDUCATION: Completion of three (3) full academic years of progressively higher graduate-level education or Ph.D. or equivalent doctoral degree. Such education must demonstrate the knowledge, skills and abilities necessary for successful job performance in the position to be filled; and included at least six (6) semester hours of course work in accounting or equivalent courses and three (3) semester hours in introductory auditing* (or an equivalent course) for a total of nine (9) semester hours. These courses must have been at the graduate or undergraduate level and a description of qualifying accounting coursework can be found in the education section of this vacancy announcement. OR C. COMBINATION: Completion of an equivalent combination of acceptable graduate level education and experience as described above sufficient to equal 100% of the job requirements. You must meet the qualifications for this position by the closing date of this announcement. Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. Your resume may not exceed two (2) pages and you MUST include specific details as to how your experience meets the specialized experience outlined in the vacancy announcement. When creating your resume, please follow the instructions in the Required Documents section below as well as the guidance found here. Failure to provide adequate and required info details will result in an ineligible rating. Your experience claimed in your resume must also support your responses to any online questionnaire taken during the application process. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. The last resume submitted for this vacancy announcement will be used to determine qualifications and will supersede any previous submissions.
How to Apply: To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section. The complete application package must be received by 11:59:59 P.M. ET on 05/18/2026 to receive consideration. 1. To begin, click "Apply" online to access the online application. You will need to be logged into your USAJOBS account to apply. 2. Complete the online application and upload all required documentation as listed in the Required Documents section. 3. USAJOBS Two-Page Resume Limit: Federal agencies may only accept resumes up to two (2) pages in length. Applicants with resumes exceeding two (2) pages will be removed from consideration. Ensure your resume clearly describes your relevant experience, education and accomplishments within this two--page limit. Visit the USAJOBS Help Center for more information.Visit the USAJOBS Help Center for more information. The Office of Personnel Management has provided the following guidance to applicants: Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder on USAJOBS can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. 4. Carefully review your application package before final submission. 5. After submitting your application package, you will receive an acknowledgement email. You may check the status of your application at any time by logging into your USAJOBS account. To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the "Application Status" link, and then select the "More Information" link for this position. The "Application Status" page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
Application Deadline: 2026-05-18