Consultant, IT Operations Governance

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a Consultant, IT Operations Governance, you’ll help create, maintain, and drive the end-to-end governance framework to help mitigate risk across Technology Operations. You'll be responsible for supporting and implementing governance practices for Technology Operations processes, including Third Party governance, as it relates to relationship, delivery and risk management. This involves developing and maintaining management reporting to be used to guide management decisions as part of the BAU process to manage Functional ID logical access requirements.   The Functional ID monitoring, reporting and governance role will be responsible for establishing and maintaining effective monitoring and reporting frameworks, producing accurate and insightful reporting and ensuring strong governance practices specific to Functional ID compliance across Technology & Operations. This role supports the requirement for Functional ID compliance, risk visibility, and data-driven decision-making at both operational and executive levels.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Stakeholder Management: Conduct regular touchpoints with stakeholders and provide relevant governance updates and raise issues and seek support as needed

• Collaborative Approach – Working closely with CIBC and non-CIBC stakeholders you provide support and drive execution to carry initiatives forward to completion

• Governance Support – Proactively contribute to governance initiatives and support validation and assurance for processes and controls.

• Risk Monitoring and Performance Management – Monitor and report on the risks and performance associated with in-scope controls portfolio

• Reporting – Create and maintain management reporting to help enable governance oversight and management insights.

• Risk Reviews and Control Gap Assessment – Examine and interpret data to ensure compliance, identify gaps, if any, and support remediation discussions

• Outsourcer Governance – Support Relationship Management, Risk Management and Delivery Management among other Core Processes in accordance with Third Party Risk Management methodology.

• Audit Support – Coordination with GORM/Audit on all vendor related activities

Who you are

• You can demonstrate expereince in a compliance role leading and maintaining programs with the ability to elicit requirements and write strong documentation and/or 2+ years in an infrastructure management or infrastructure operations role.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You're inspired by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

• Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 27th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Collaborating, Cross-Functional Teamwork, Multidisciplinary Teamwork, Operational Governance, Third Party Risk Management