We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What you’ll be doing
As a Consultant, Business Controls reporting to the Director, Business Controls – CAO, you will serve as Records Retention Coordinator (RRC), SharePoint Administrator, Relationship Manager for the CBWM CIRA Committee, and Coordinator for the Wealth Management Reputation and Legal Risk Committee (WMRLRC). You will oversee records retention activities, maintain inventory trackers, complete annual validation checklists and any activities as delegated by the Senior Records Officer (SRO). You will manage SharePoint access and security permissions, maintain the Business Controls home page, and support ad hoc requests. As a CBWM CIRA relationship manager, you will ensure effective committee administration, maintain committee tools and resources and ensure compliance with established processes. As WMRLRC Coordinator, you will monitor referrals, coordinate meetings, maintain committee mandates and procedures. You will also provide backup support for PBB CIRA and Retail Legal Risk (RLR) processes, as required.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.
How you’ll succeed
Relationship Building & Management - Serve as the single point of contact (SPOC) for Business Controls Records, SharePoint, Wealth Management Reputation and Legal Risk (WM RLR), and CBWM CIRA. Collaborate with EDRMO, GORM, and Business Controls, managing relationships across peer and Director levels, as well as with project and initiative managers within assigned Line of Business (LOB) portfolios and functional groups.
Process Improvement - Proactively identify and implement opportunities to streamline and enhance business processes, driving greater efficiency and effectiveness. Lead and support continuous improvement initiatives, ensuring alignment with organizational objectives and delivery of measurable results.
Guidelines & Procedures - Conduct regular reviews and updates of process documentation to ensure accuracy, relevance, and effectiveness.
Quality Assurance & Reporting - Monitor the quality and compliance of Records and CIRA activities, preparing necessary reports to support informed decision-making, regulatory compliance, and maintenance of key risk indicator (KRI) thresholds.
Records & SharePoint Governance - Maintain records inventories, complete annual validations, and update procedures as required. Act as the primary contact for records management, support SRO-delegated activities, and oversee SharePoint administration by managing access, security, and content to enable effective records management and team collaboration.
Who you are
You can demonstrate experience. In Records Management, Governance/Business Controls, Project Management, Process Optimization, and/or related experience.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 23rd FloorEmployment Type
RegularWeekly Hours
37.5Skills
Business Controlling, Client Service, Compliance Monitoring, Group Problem Solving, Project Management, Regulatory Requirements, Risk Management Assessment, Work Collaboratively