Role Purpose
To support the Logistics team in the delivery of Gartner’s must-attend global conference portfolio, in-person programs. Responsible for supporting the development, management and execution of various conference elements relating to logistics and production.
Primary Responsibilities
Supporting the flawless delivery of Conferences while working as part of the global event operations team.
Plan, organize, and execute event logistics with guidance from Conference Manager from initial stages of development, through on-site and conference wrap-up.
Support Conference Manager with venue management including but not limited to rooms, meeting facilities, F&B and housing.
Communication and collaboration across Conference Production cross-functional teams to ensure seamless delivery of first-class events and experiences, and awareness of event strategies.
Manage the shipment of all freight to onsite conferences.
Book and arrange for the temporary staff to support the event and manage them onsite.
Supporting the Conference Manager on conference budgets with direct responsibility for some line items and helping produce accurate monthly forecasts and manage expenses effectively.
Leadership and execution of VIP member experiences, business unit and segmented program deliverables within a Destination Conference.
Overall responsibility for event budgets for Exclusive Member Experiences activities. This includes preparation, negotiations, accurate monthly forecasts. Alert management for risks and recommendations for corrective action.
Actively participate in the process of reviewing, enhancing and executing event features and programs, analyzing attendee feedback to ensure we are delivering exceptional, relevant event experiences.
Follow standard operating procedures in line with the global standards.
Be a key member of the global event operations team – build effective relationships with peers in all regions, take and share best practices to continuously raise the level of our events across the world.
Willingness to travel to attend Gartner Conferences, both domestic and regional
Expected Results
Flawless client experience with high client satisfaction scores and strong client retention
Build and maintain excellent working relationships
Exceptional operational efficiency
Key Contacts
Global event operations team
Event Production, Sales and Marketing teams
Business & Technology Insights, Sales, Executive Programs, Consulting, Finance, Global counterparts in EMEA, Australia, NA
Third party event partners, venues & hotels
Role Requirements
Bachelors degree with focus on events and/or marketing preferred
2-3 years of event experience
Proven budget management abilities
Strong Financial Management Skills
Competent Project Manager
Strong Oral & Written Communication Skills
Client focused
Solution oriented with a high sense of urgency
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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