Department of Veterans Affairs

Computer Assistant

Oklahoma City, Oklahoma Full time

Computer Assistant

Department: Department of Veterans Affairs

Location(s): Oklahoma City, Oklahoma

Salary Range: $45409 - $65599 Per Year

Job Summary: This position serves as Computer Assistant as a developmental position, located in the Office of Medical Administration Service, Oklahoma City VA HCS, composes a career ladder structure to the Full Performance level of Computer Assistant GS-07.

Major Duties:

  • Duties include, but are not limited to....... The Program Assistant works as a member of the Medical Administration Service and is responsible for the overall planning, coordination, implementation, management, and evaluation of the clinical applications of VetLink, Secure Messaging. Knowledgeable of the overall facility and network goals, missions, and priorities to ensure that all applicable programs do not adversely impact other programs or resources. Awareness of management discussions, decisions, and policy making concerning these vital electronic resources; consults and advises their Supervisor and Service Chief on all related matters. Responsible for specific action item reports assigned by the MAS Supervisor related to other areas of MAS. Facilitates communication across service lines within the facility to achieve maximum fulfillment of Vetlink and Secure Messaging program goals and objectives. Collaborates with the Supervisory MeAssisdical Administration Specialist, Communication Specialist, Deputy Chief MAS and the Chief MAS on updates, changes and implementation of the MAS Sharepoint and MAS Dashboard. Serves as a technical consultant for all aspects of their use, including facilitating Vetlink and Secure Messaging staff training, pilot testing and implementing new long-distance care models and multi-site coordination and problem resolution. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: 7:30am - 4:00pm, Monday - Friday Compressed/Flexible: Not Authorized Telework: This position is not authorized for telework. Virtual: This is not a virtual position. Position Description/PD#: Computer Assistant/PD115310 Permanent Change of Station (PCS): Not Authorized

Qualifications: To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/11/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05 level. The grade may have been in any occupation, but must have been held in the Federal service. For a GS-07 position you must have served 52 weeks at the GS-06 level. The grade may have been in any occupation, but must have been held in the Federal service. And SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of MAS. Knowledge of and ability to demonstrate experience with the application of change management and efficiency methods to guide the implementation of innovative programs and development of best practices. Knowledge of VHA goals and objectives as they relate to all four major MAS programs; the sequence of timing of key Vetlink and Secure Messaging program events and milestones, and methods of evaluating the worth of the program accomplishments. Knowledge and skill in adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. Skill to plan, organize, and direct team study work and to negotiate effectively with management to accept and implement recommendations where the proposals involve substantial agency resources, require extensive changes in established procedures, or may conflict with the desires of the activity studied. Guidelines consist of standard VA Directives, VA Policy manuals, local facility policies, and laws covering the scope of responsibility for the Medical Administration Service. Also, guidelines for establishing/maintaining Vetlink, Secure Messaging, MAS Sharepoint and the MAS will be followed. The work involves gathering information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency for training operations in a program or program support setting. Issues, problems, or concepts are not always susceptible to direct observation and analysis. Will be required to show substantial levels of flexibility/adaptability, a depth of technical knowledge and skill, and a willingness to operate optimally in a team environment. COMPUTER KNOWLEDGE, WORD PROCESSING (MS-WORD) Uses MS Word or comparable word processing software to execute several office automation functions such as storing and retrieving electronic documents and files; activating printers; inserting and deleting text; formatting letters, reports and memoranda; and transmitting and receiving e-mail. SPREADSHEETS (MS-EXCEL) Uses MS Excel or other comparable spreadsheet software to develop and change spreadsheets to graphically display data. GRAPHICS (MS-POWERPOINT) Uses MS PowerPoint or other comparable graphics software to develop presentation materials. Specialized Experience GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to... Medical Administration Service and is responsible for the overall planning, coordination, implementation, management, and evaluation of the clinical applications of VetLink, Secure Messaging, MAS Sharepoint and the MAS Electronic Dashboard with emphasis on improving care and safety of Veterans. Knowledgeable of the overall facility and network goals, missions, and priorities to ensure that all applicable programs do not adversely impact other programs or resources. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How to Apply: Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. To preview the application questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12944990. The application process is as follows: To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents. Answer the questions presented in the application and attach all necessary supporting documentation. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date, 05/11/2026. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. NOTE: Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us. To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: https://help.usajobs.gov/how-to. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Beginning September 27, 2025, Federal agencies will only accept resumes up to two pages in length to comply with the Merit Hiring Plan. Resumes longer than two pages will result in ineligibility for further consideration for the position. USAJOBS will not allow you to upload or build resumes longer than two pages, and you will need to update the resumes in your profile before applying for a job. Resumes should include information relevant to the knowledge, skills, abilities, and competencies of the position to which you are applying. VA is unable to make assumptions about qualifications if not clearly listed. Resumes must be legible so they can be reviewed for eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume must be 5MB or less. We recommend saving and uploading your resume as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. We recommend using a sans-serif font size like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans. Make your page margins 0.5 inches. Consider using 14-point size font for titles and 10-point for the main text in your resume. The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started. Helpful Hints for Creating a Two-Page Resume: Prioritize most relevant and recent experience Use concise, results focused language Align language from the job announcement Focus on demonstrating skills and competencies Remove outdated or unrelated experience Use the USAJOBS resume builder Additional guidance on this new requirement and resume building tools can be found at https://help.usajobs.gov/faq/application/documents/resume/page-limit

Application Deadline: 2026-05-11