Community Links Advisor

Our East Surrey Community Connections service seeks to support individuals aged 16+ with their mental health and emotional wellbeing to connect or re-connect to their community through one-to-one support, wellbeing courses, peer support groups and activities.

We believe that recovery is a journey. We celebrate and build upon people’s successes, as well as supporting people in learning from their setbacks, to overcome any obstacles along the road to their recovery.

Ultimately, we believe in working with the people we support to empower them to take their next steps on their recovery journey.

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.

We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

What You’ll Do

In this role, you will support individuals who use our services to achieve their personal goals and improve their quality of life. You will assist with the safe and effective day-to-day running of the service, maintaining a high standard of care and support. Working closely with colleagues, you will contribute to a positive team environment and help deliver the service in line with agreed service and contractual targets, while promoting wellbeing, independence and respect.

You will support people with mental health problems to access community-based activities and negotiate opportunities to participate in mainstream services. This includes maintaining and regularly updating a database of non-employment opportunities through research and networking across statutory, voluntary and commercial sectors, with targeted work involving minority and under-represented groups. You will also ensure clients are informed about opportunities for community participation through appropriate publicity methods.

You will build and maintain partnerships with community agencies to foster understanding, access resources and expand opportunities for people with mental health problems. This includes promoting service users’ rights to access services, supporting agencies accepting clients to facilitate successful placements, and where appropriate developing arrangements that provide more open access for mental health clients. You will ensure appropriate support is available to service users and community organisations, regularly review progress through action planning and review, and provide direct support where needed to maximise participation in community settings.

You will implement the organisation’s Diversity Policy in your day-to-day work and promote the service within Community Mental Health Teams and other referring agencies.

This job description is not exhaustive. The post holder will be expected to adopt a flexible approach to tasks in line with operational requirements and following discussion with line management.

Who we’re looking for

We are looking for someone who is positive, enthusiastic, friendly, and approachable, with a genuine desire to support others. The ideal candidate will be flexible and adaptable, able to remain calm, patient, and resilient in different situations. They should demonstrate compassion and aim to empower those they support, while always maintaining a respectful and non-judgemental attitude. A willingness to help others and a strong eagerness to learn and develop are also essential qualities for this role.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. 

 

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. 

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our Way to Go and Aspirations portals

• £500 Recommend a Friend bonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. 

 

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date:

2026-03-25