Overview:
This person will work directly with our Connecticut Regional Presidents to support the successful execution of M&T's key priorities within the region.
Facilitates community, internal events, and ticketing for internal/external customers to support the Regional President’s engagement activities across assigned Community Bank region(s). Serves as the primary liaison between internal/external customers and external vendors to deliver cost-effective, on-brand events and sponsorship activations. Provides onsite event coordinating logistics as required.
Primary Responsibilities:
- Partner across all lines of business to ensure engaging customer and employee experience for events sponsored by the Regional President in the respective Community Bank Region(s) (CBR).
- Conceptualize, develop, execute, and evaluate programs related to the CBR(s) in partnership with the Retail Sales Strategy & Activation Group.
- Participate in the working groups for internal communications platform(s) that are utilized to amplify events, volunteerism, and community impact.
- Utilize internal communications platform(s) to promote events, volunteerism, and community impact.
- Respond to requests for ticketing and/or event assistance for internal and external clients, including group accommodations; proactively address potential issues.
- Manage ticketing logistics and seating allocations, including non-charitable sponsorship events (e.g., assisting with filling tables).
- Review event contracts and obtain proper signatures as defined by the Bank.
- Track and reconcile ticketing process and event spend; process invoices for events and ticketing-related expenses; provide reporting as needed.
- Activation liaison for large sponsorship relationships to maximize asset utilization and brand impact (e.g., Universities, athletic teams, community events).
- Conduct site visits and inspections of venues to ensure suitability and compliance with internal requirements.
- Provide onsite event coordinating logistics as needed, including for external organizations utilizing Bank facilities.
- Plan and execute a mix of internal and external corporate events, including but not limited to Town Halls, employee engagement and appreciation events, client events and thought leadership seminars, large-scale volunteer events.
- Participate in industry related events as appropriate.
- Assist with maintaining a comprehensive internal CBR community calendar that captures internal/external events.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Escalate risk-related issues to management as needed.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points, along with addressing any issues raised by external regulators, as applicable.
- Complete other related duties as assigned.
Scope:
- Extensive contact with internal and external personnel across assigned Community Bank region(s).
- Primary work location: Bridgeport Center (supports regional activities and coordination throughout the state of Connecticut).
- May require flexibility to work evenings/weekends as event schedules dictate; regional travel may be required.
Education and Experience Required:
- Bachelor’s degree and a minimum of 1 year work experience, or in lieu of a degree, a combined minimum of 5 year higher education and/or work experience, including a minimum of 1 year work experience.
- Outstanding relationship management; ability to interact professionally with all levels of management.
- Strong project, inter-personal skills, and time management; ability to manage multiple tasks and priorities.
- Experience working independently and as an effective team player
- Flexibility to work evenings/weekends.
- Strong organizational skills; high attention to detail.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $31.72 - $52.86 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Bridgeport, Connecticut, United States of America